Captain Public Safety

sanmanuel; Highland (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

San Manuel is seeking a Captain of Public Safety to lead daily security operations for the Casino, Resort, and Reservation. You will drive risk evaluation and align with the Tribe First initiative, ensuring safety for citizens, guests, vendors, and staff while guiding DPS projects.

Ideal candidates hold a bachelor’s degree in a related field, with seven years in security and at least five years in leadership, plus relevant certifications.

Qualifications

• Bachelor's degree in Criminal Justice, Business Administration, or related field required.
• Master's Degree in related field preferred.
• Minimum seven (7) years of experience in progressive, relevant security or law enforcement.
• Minimum five (5) years of leadership experience.

Responsibilities

• Safeguards Tribe, team members, guests, and stakeholders while optimizing resources.
• Plans, organizes, and leads daily DPS operations and integrates with other divisions.
• Manages DPS Strategic Initiatives and aligns with Tribe priorities.
• Responds to emergencies as incident commander or liaison; 24-hour on-call support.
• Ensures compliance with Brand Standards, regulations, and tribal ordinances.
• Develops strategic priorities; improves policies and crisis management practices.
• Creates tracking systems for requests and data to improve operations.
• Develops risk-based analytics to identify assets and security threats.
• Identifies opportunities to enhance security operations and teamwork.

Skills

Leadership

Strategic thinking

Communication

Project management

Crisis management

Team collaboration

Education

Bachelor's degree in Criminal Justice, Business Administration, or related field

Master's Degree preferred

Tools

BSIS Gun

Guard Card

DPS Training Requirements

Powers of Arrest & Firearms Certification

Job description

Under the direction of Director of Public Safety, the Captain Public Safety leads daily security operations for the Casino, Resort, and Reservation. This role focuses on evaluating risks and aligning with the Tribe First initiative. Ensures efficient security for Tribal Citizens, guests, vendors, and team members while managing operational projects for strategic change. Additionally, this role ensures the Department of Public Safety (DPS) team adheres to all policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Safeguards the protection of the Tribe, team members, guests, visitors, and stakeholders while ensuring the optimal and efficient use of the workforce, equipment, and resources. Leads and motivates a large team in delivering best-in-class security and customer service.
2. Plans, organizes, and leads the daily operational aspects of all functions of the department. Ensures integration with the Intelligence division and other operational components of the enterprise to enhance the safety and security of all Tribal Members and Team Members.
3. Manages and tracks project plans for DPS Strategic Initiatives, aligning them with Tribe priorities. Utilizes data and business requirements to create processes and drive implementation, while providing project management support to ensure defined goals and deliverables.
4. Responds in a support and/or safety role to emergency incidents, acting as incident commander or liaison officer. Provides 24-hour on-call notifications and support if and as needed. Works in conjunction with the San Manuel Fire Marshal to plan and assist with monitoring events.
5. Ensures the department complies with professional and Yaamava Brand Standards, government regulations, and Tribal ordinances. Conducts investigations into employee conduct across DPS.
6. Develops and implements strategic priorities for the team to ensure effective operations. Manages improving policies and procedures, focusing on best communication and crisis management practices.
7. Creates internal systems for tracking requests and data to improve operations. Assesses risks and business objectives for ongoing communication monitoring. Identifies opportunities for process enhancements to ensure the Team's effectiveness.
8. Develops risk-based analytics to identify critical assets. Proactively identifies security threats and sets operational priorities. Analyzes crime reports to determine trends and recommends changes to improve
9. Performs other duties as assigned to support the efficient operation of the department.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.

EDUCATION , EXPERIENCE AND QUALIFICATIONS

• Bachelor's degree in Criminal Justice, Business Administration, or a related field required.
• Master's Degree in related field preferred.
• Minimum seven (7) years of experience in progressive, relevant, or with a law enforcement or security agency required.
• Minimum five (5) years of leadership experience required.
• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

Demonstrated ability to take decisive action based on all available information and using sound judgment while collaborating with key stakeholders.

Management-level security management experience in a large corporate or other private sector setting is strongly preferred.

Strong strategic and critical thinking skills, executive-level oral and written communication, and presentation skills are required.

Ability to function in a dynamic and complex environment while providing high service to numerous constituencies.

Experience in the management of civilian personnel and supervisory responsibility for security functions at a heavily trafficked public venue, such as an event center, sports facility, or transportation hub is preferred.

Must have experience building, motivating, and leading a professional team attuned to department business needs, risk, integrity, and excellence.

Very strong organizational, communication, and project management skills required.

LICENSES, CERTIFICATIONS AND REGISTRATIONS

At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

Obtain and maintain a valid California Bureau of Security and Investigative Services (BSIS) Gun, Guard Card, and DPS Training Requirements, including passing BSIS courses in Powers of Arrest and Firearms Certification.

Comply with all current requirements set forth