PUBLIC SAFETY OFFICER O/C

Fantasyspringsresort; Indio (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

A tribal gaming facility in California is seeking a Public Safety Officer responsible for ensuring the safety and security of guests and property. The ideal candidate will have experience in public safety and must possess the necessary certifications and licenses. This role requires a strong ability to respond to emergencies and promote customer service excellence. Flexibility to work various shifts is essential due to the 24/7 nature of the casino.

Qualifications

• Must have a valid CA Driver's License.
• Must possess a valid State of California Guard Card.
• Experience as a public safety officer or military is preferred.

Responsibilities

• Provides general public safety services for protection.
• Safeguard money and assets transported within the casino.
• Patrols all Tribal assets using designated patrol vehicles.

Skills

Public Safety

Defensive Tactics

Emergency Response

Customer Service

Education

High School Diploma or GED

Tools

Conducted Electrical Weapon (CEW)

Handcuffs

Baton

Job description

Summary

To safeguard Fantasy Springs Resort Casino and other Tribal property against fire, theft, vandalism, and illegal entry by performing escorts and public safety functions as follows:

Essential Duties and Responsibilities

• Provides general public safety services for the protection of tribal members, tribal property, guests, and employees.
• Performs all Public Safety Officer duties as needed.
• Safeguard money, chips, and assets transported to and from the gaming facility, video facsimile, and cashier/cage departments.
• Inspect assigned areas for public safety and/or safety breaches and report any potential situations to the supervisor.
• Informs emergency first responders in case of fire, presence of unauthorized persons, or other foreseen emergencies.
• Detains persons who may be involved in illegal acts for the purpose of notifying the law enforcement authorities.
• Investigate and record all unusual occurrences and incidents within the gaming facility.
• Prepare and submit reports documenting incidents on the property. The employee must also be able to articulate and testify to these reports in court or hearings.
• Regulates vehicle and pedestrian traffic at Casino to maintain orderly flow.
• Promotes superior customer service.
• Performs dispatch duties including but not limited to:
• Monitors activities on radio and surveillance equipment and silent alarm systems.
• Receives and records incoming and outgoing calls on telephone and radio.
• Dispatches appropriate staff and equipment during routine and emergency calls.
• Relays questions or instructions from remote units.
• Coordinates all police, fire, ambulance, and other emergency activities.
• Issues and receives public safety passes and maintains visitor logs.
• Possesses knowledge of Casino services and promotions and the location thereof.
• Required to carry a Conducted Electrical Weapon (CEW) device as instructed by the Director of Public Safety. In addition, it is required to complete the department certification process, which includes full probe exposure to the device.
• Required to attend all defensive tactics training classes and demonstrate proficiency in detention techniques in a controlled environment, which includes but is not limited to the use of handcuffs and batons.
• Patrols all Tribal assets with patrol vehicles and/or bikes as designated by the Director of Public Safety.
• Demonstrates excellent use of equipment issued by and regularly documents through reports the condition of that equipment.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Will, by example, serve Fantasy Springs and the Cabazon Band of Mission Indians with exceptional service and professionalism by action, word, and deed as a Public Safety Officer.

This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the business needs of the company.

Supervisory Responsibilities

None

Requirements

• Must be 21 years of age or older.
• Must have a High School Diploma or GED/equivalent.
• Must possess a valid CA Driver’s License
• Experience as a public safety officer, security officer, law enforcement, or military is preferred.
• Must possess a valid State of California Guard Card and be able to obtain a gaming license.
• Must demonstrate the ability to perform defensive tactics, detainment, and handcuffing techniques, use of Baton, and firearm safety/proficiency in a controlled environment.
• Must complete the Department’s Conducted Electrical Weapon (CEW) certification process, which includes exposure to the Department’s issued device.
• Must have command of the English language and be computer literate.
• Must demonstrate the ability to properly document incidents and testify in court or the hearing process regarding those reports.
• Must be able to lift and carry up to 50 lbs.

Work Environment

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Employees working in the Casino or Bowling Center may be exposed to second-hand smoke and moderate levels of noise. While performing the duties of this job, the employee is occasionally exposed to wet/or humid conditions and extreme cold (air conditioning) or extreme heat. The noise level in the work environment is usually loud. The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts. The Casino is a gaming facility and is not a smoke-free environment.