Captain

BOKA Restaurant Group; Chicago (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a motivated and experienced Captain for a renowned steakhouse. This role involves leading a team, guiding guests through their dining experience, and ensuring high standards of service and hospitality. The ideal candidate will possess extensive knowledge of cocktails, wine, and food, along with exceptional customer service skills. Flexibility and a passion for quality are essential, as the role requires availability during evenings, weekends, and holidays. Join a dynamic team where your contributions will enhance the dining experience and uphold the restaurant's esteemed reputation.

Qualifications

• Extensive knowledge of classic cocktails, wine, and spirits.
• Excellent customer service skills and a passion for high-quality food.

Responsibilities

• Lead by example and mentor staff in service standards.
• Guide guests through their dining experience and accommodate special requests.
• Maintain a safe and sanitary environment by adhering to health standards.

Skills

Customer Service

Knowledge of Cocktails

Wine Knowledge

Food Knowledge

Job description

Join to apply for the Captain role at BOKA Restaurant Group.

We are seeking a motivated and experienced captain for Swift & Sons Steakhouse. The ideal candidate will have extensive knowledge of classic cocktails, wine, spirits, food, and excellent customer service skills. The role requires availability during evenings, weekends, and holidays. A passion for high-quality food, beverages, and service is essential.

Expectations: As an employee of Swift & Sons, you are expected to be:

1. Flexible and adaptable to the unpredictable nature of the restaurant industry.
2. Positive, personable, and open-minded, fostering a positive team environment.
3. Hard-working and self-motivated, maintaining high standards independently.
4. Punctual and responsible, committed to following through on all commitments with urgency.
5. Hospitable, upholding exceptional customer service standards, anticipating guest needs, and exceeding expectations.

Responsibilities:

1. Lead by example, serving as a role model and mentor for staff, and uphold the standards and values of BOKA Restaurant Group.
2. Guide guests through their dining experience, describing cuisine, accommodating special requests, allergies, and dietary restrictions, and educating them on ingredients, wines, spirits, and cocktails.
3. Manage the pacing and sequence of service through effective communication and delegation.
4. Pursue personal growth by engaging in industry education and networking.
5. Maintain a safe and sanitary environment by adhering to health standards.
6. Contribute to a positive work environment by exploring opportunities to add value and improve service quality.

For more details about Swift & Sons, part of BOKA Restaurant Group, visit https://culinaryagents.com/entities/27691-Swift-%2526-Sons.