Capital Sales Enablement Coordinator

ATEC Spine; Carlsbad (CA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health Care Plan

401k Plan

Life Insurance

Paid Time Off

Family Leave

Disability Insurance

Free Food & Snacks

Stock Options

Job summary

ATEC Spine is seeking a Capital Sales Support Coordinator to serve as an operational partner to the Capital Sales organization, supporting activities from initial customer engagement through order fulfillment and ongoing customer support.

This role coordinates critical sales processes, maintains commercial data integrity, and collaborates across Sales, Finance, Operations, Legal, and Service to ensure efficient execution throughout the customer lifecycle.

Qualifications

• Bachelor's degree in Business Administration or related field.
• 1-2 years of experience supporting sales operations, commercial operations, customer service, contract administration, or a related business function.

Responsibilities

• Coordinate commercial activities throughout the sales process, ensuring timely execution and a high-quality customer experience.
• Prepare quotations for capital equipment, software, upgrades, service agreements, and related commercial offerings.
• Process capital equipment and service orders within the ERP system, coordinating customer setup, credit approvals, invoicing, and order fulfillment activities.
• Maintain accurate customer, opportunity, asset, territory, and contract information within Salesforce and other business systems.
• Coordinate customer onboarding activities, including vendor registration, customer setup, and commercial documentation requirements.
• Prepare, route, and track customer agreements, lease documentation, and other commercial contracts.
• Partner with Legal to facilitate contract reviews and manage customer contract revisions.
• Manage service agreement renewals by monitoring contract expirations, preparing renewal documentation, and supporting customer retention efforts.
• Partner with Sales, Finance, Operations, Service, and Legal teams to ensure timely execution of commercial activities.
• Coordinate customer compliance requirements, including IT assessments, cybersecurity documentation, risk reviews, and remote access requests.
• Track equipment deliveries, installations, and installed base information to support accurate commercial reporting.
• Prepare recurring sales reports, presentations, and operational updates for Sales leadership.
• Maintain accurate commercial data and ensure data integrity across CRM and ERP systems.
• Identify opportunities to improve commercial processes, reporting accuracy, and operational efficiency.
• Support onboarding and administrative activities for new members of the Capital Sales organization.
• Perform other duties as assigned.

Skills

Organizational skills

Attention to detail

Communication skills

Cross-functional collaboration

Problem solving

Education

Bachelor's degree in Business Administration or related field

Tools

Salesforce

ERP systems

Job description

ATEC Spine is seeking a Capital Sales Support Coordinator to serve as an operational partner to the Capital Sales organization, supporting activities from initial customer engagement through order fulfillment and ongoing customer support.

This role coordinates critical sales processes, maintains commercial data integrity, and collaborates across Sales, Finance, Operations, Legal, and Service to ensure efficient execution throughout the customer lifecycle.