Capacity & Waiting Times Manager — Health Services

NHS Scotland; Edinburgh (IN); On-site; USD 38,000 - 43,000; Full time

Job summary

NHS Scotland is committed to equality and diversity and aims to be representative of all sections of society. This vacancy supports the Service Management Team to plan, manage and monitor administrative systems, capacity and waiting times across Women’s Services, with NHS Lothian and national targets in view.

The postholder will work with booking teams, senior staff, and admin colleagues to reduce inappropriate demand, improve efficiency, and forecast service capacity pressures.

Responsibilities

• The post is part of the Service Management Team, implementing and monitoring administrative systems to meet waiting time targets.
• The postholder will report on capacity pressures and develop recommendations to resolve issues as they arise.
• Collaborate with inpatient/outpatient booking teams, senior management, and admin staff to improve efficiency.

Job description

NHS Scotland is committed to equality and diversity and aims to be representative of all sections of society. This vacancy supports the Service Management Team to plan, manage and monitor administrative systems, capacity and waiting times across Women’s Services, with NHS Lothian and national targets in view.

The postholder will work with booking teams, senior staff, and admin colleagues to reduce inappropriate demand, improve efficiency, and forecast service capacity pressures.