258347 (AP) Capacity Manager

NHS Scotland; Edinburgh (IN); On-site; USD 38,000 - 43,000; Full time

Job summary

NHS Scotland is committed to equality and diversity and aims to be representative of all sections of society. This vacancy supports the Service Management Team to plan, manage and monitor administrative systems, capacity and waiting times across Women’s Services, with NHS Lothian and national targets in view.

The postholder will work with booking teams, senior staff, and admin colleagues to reduce inappropriate demand, improve efficiency, and forecast service capacity pressures.

Responsibilities

• The post is part of the Service Management Team, implementing and monitoring administrative systems to meet waiting time targets.
• The postholder will report on capacity pressures and develop recommendations to resolve issues as they arise.
• Collaborate with inpatient/outpatient booking teams, senior management, and admin staff to improve efficiency.

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application—but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
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• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you—not an AI tool.

The remit of this post is to support the Service Management Team to effectively manage capacity and waiting times across Women’s Services. This is a key post, established to implement, manage and monitor administrative systems to achieve NHS Lothian and national waiting time targets and guarantees.

The postholder is responsible for improving efficiency and implementing the best practices to achieve national and local targets and guarantees by reducing inappropriate demand on services; working closely with Inpatient/Outpatient booking teams, senior management, medical and admin staff. Responsible for reporting and forecasting of service capacity pressures, including production of recommendations for resolving issues as they rise.

If after reading this information you have any questions, please contact Rosalind Wise at [e-mail]

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found in the further information for this vacancy.

We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

This post requires the post holder to have a PVG Scheme membership/record. If the post holder is not a current PVG member for the required regulatory group (i.e. child and/or adult) then an application will need to be made to Disclosure Scotland and deemed satisfactory before they can begin in post.