CAPACITY MANAGER

Fairchild Freight; Phoenix (AZ); On-site; USD 50,000 - 70,000; Full time

Job summary

Fairchild Freight in Phoenix, AZ is seeking a motivated Capacity Manager to join our operations team. This full-time role involves generating leads and maintaining high service levels in a logistics-focused environment.

The ideal candidate will have experience in logistics, excellent communication skills, and a self-motivated work ethic, able to multi-task effectively in a fast-paced setting.

Join our growing team and contribute to successful logistics operations across North America.

Qualifications

• Excellent customer service and problem-solving skills.
• Experience in logistics/transportation industry is preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Generate leads and attract new prospects.
• Cover assigned loads using preferred carriers.
• Maintain 98% on-time service.

Skills

Customer service and problem-solving skills

Logistics/transportation experience

Verbal and written communication skills

Knowledge of tracking software (Truckstop, DAT, etc.)

Ability to multi-task

Strong work ethic

Analytical thinking skills

Tools

Truckstop

DAT

Macro Point

Fourkites

One Network

Job description

Fairchild Freight is a rapidly growing multi-modal logistics company specializing in the transportation of high-value, time-sensitive perishables, and general commodities throughout North America. Our over-the-road and regionally focused dedicated platforms service the lower 48 states, Western Canada, and Alaska.

We’re looking for a motivated Capacity Manager to join our operations team at our headquarters in Phoenix, AZ. The ideal candidate is experienced in logistics, self‑motivated, and eager to take on responsibilities.

Job Location: Phoenix, AZ 85027

Position Type: Full Time

Job Category: Admin - Clerical

Work location: Corporate Office, Phoenix AZ

This is a full time, exempt position, with a Monday through Friday 7:00 a.m. to 4:30 p.m. schedule.

Responsibilities

• Generate leads and attract new prospects
• Cover assigned loads using preferred carriers, phone solicitation, and load boards
• Maintain 98% on‑time service
• Identify and develop reputable and safe carriers
• Stay on top of market trends in transportation industry
• Communicate effectively, efficiently with assigned logistics coordinator
• Promote team environment and profitable growth

Qualifications - Skills/Experience

• Excellent customer service and problem‑solving skills
• Experience in logistics/transportation industry
• Excellent verbal and written communication skills
• Knowledge of tracking software such as Truckstop, DAT, Macro Point, Fourkites, One Network, etc.
• Ability to multi‑task in a fast‑paced environment
• Self‑driven with a strong work ethic
• Preferred 2+ years of transportation experience working in an operations or sales capacity, 3PL, brokerage provider or carrier for hire
• Strong analytical thinking skills