Capacity Management Lead: Epic Cadence & Access

Baylor Scott & White Health; Montpelier (VT); On-site; USD 86,000 - 133,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition reimbursement

PTO Day 1

Job summary

Baylor Scott & White Health is seeking a Capacity Management Lead to oversee a team of Analysts responsible for Epic Cadence builds and governance, aligning provider templates with patient access goals.

You will partner with operational leaders, physicians, clinic leadership, patient access teams, and IS to implement system enhancements that improve access and utilization, while guiding project planning and stakeholder communication.

Qualifications

• Epic Cadence certification strongly preferred.
• 3+ years of experience supporting Epic Cadence, patient access operations, healthcare IT, or related functions preferred.
• Experience performing Epic build, testing, implementation, and workflow analysis preferred.
• Experience analyzing operational data and implementing process improvements preferred.

Responsibilities

• Lead Epic Cadence build activities and template governance.
• Oversee scheduling workflows and provider template management.
• Perform testing, QA, and documentation for system builds and changes.
• Coordinate with IS, clinicians, and operations to optimize patient access.

Skills

Leadership

Stakeholder management

Analytical skills

Communication skills

Project management

Problem solving

Education

Bachelor's degree or equivalent experience

Tools

Epic Cadence

Job description

Baylor Scott & White Health is seeking a Capacity Management Lead to oversee a team of Analysts responsible for Epic Cadence builds and governance, aligning provider templates with patient access goals.

You will partner with operational leaders, physicians, clinic leadership, patient access teams, and IS to implement system enhancements that improve access and utilization, while guiding project planning and stakeholder communication.