Capacity Procurement Coordinator, Nights

J.B. Hunt Transport; Lowell (AR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Life insurance

Disability coverage

Paid time off

Maternity leave

Parental leave

Paid holidays

Job summary

J.B. Hunt Transport in Lowell, Arkansas, is seeking a Capacity Procurement Coordinator for night shifts to market the brand and secure optimal rates while ensuring timely freight coverage.

The role supports customers with updates and uses both internal assets and external resources to deliver reliable service. The ideal candidate will have 1–2 years in related roles, strong communication, and the ability to multitask and learn new software, with a bachelor’s degree in logistics or related field

Qualifications

• Ability to work various schedules, including overnight and weekend shifts.
• 1-2 years of working experience in related roles (sales, call center, or customer experience) or equivalent.
• Bachelor’s degree in supply chain/logistics, business administration, or related field.
• Strong written and verbal communication skills.
• Ability to multitask, prioritize, and quickly learn new software.

Responsibilities

• Negotiate with carriers for purchase rates to meet revenue and profit margin goals and foster carrier relationships.
• Manage freight in transit by obtaining carrier updates and providing ETA updates to customers.
• Tender loads and optimize service using Carrier 360 platform to review rate submissions and respond to inquiries.
• Proactively communicate service failures to internal teams to minimize disruptions and maintain on-time service.
• Trace load updates and assist internal customers with issues on loads; monitor freight in transit and location requests.
• Perform clerical duties such as data entry, recordkeeping, and file maintenance; compile data.
• Receive documentation to validate and issue fuel advances to drivers.

Skills

Communication skills

Multitasking

Prioritization

Software proficiency

Attention to detail

Customer service mindset

Education

Bachelor’s degree in logistics / supply chain

Tools

Carrier 360 platform

Job description

Capacity Procurement Coordinator, Nights

Department: Administration, Facilities & Secretarial

Country: United States of America

State/Province: Arkansas

City: Lowell

Full/Part Time: Full time

Job Summary

Under routine supervision, the incumbent markets the J.B. Hunt brand and negotiates rates to meet load expectations while ensuring optimal margins. The Capacity Procurement Coordinator purchases transportation services from qualified carriers that will provide the best transportation solution for the customer and ensures all booked freight is covered in a timely manner with flawless execution using both internal assets and external resources. The incumbent also provides location status updates for customers.

Key Responsibilities

• Negotiate with carriers for the appropriate purchase rate to meet revenue and profit margin goals and facilitate appropriate business relationship with the carrier.
• Manage all freight in transit by obtaining adequate updates from carriers/drivers to monitor movement and provide updated ETAs to customers.
• Tender loads and optimize service through system management utilizing the Carrier 360 platform to review carrier rate submissions, make counteroffers, and respond to inquiries from carriers.
• Proactively communicate service failures to internal support teams to minimize service failures, promote on time service, and ensure safety.
• Trace and obtain load updates and assist internal customers with problems on loads. Monitor freight in transit and customer location requests for appointments.
• Perform clerical duties such as processing documents, data entry, maintaining records and files, and compile and arrange data.
• Receive proper documentation to validate and issue fuel advances to drivers.

Minimum Qualifications

Ability to work various schedules, including overnight and weekend shifts.

Preferred Qualifications

• 1-2 years of working experience, preferably in a related role such as sales, a call center, or high-level customer experience and/or Bachelor’s degree in supply chain/logistics, business administration, or general studies.
• Strong written and verbal communication skills.
• Ability to multitask.
• Ability to prioritize.
• Ability to quickly learn new software systems and efficiently operate within them.
• Ability to process information with high levels of accuracy.
• Ability to meet or exceed customer and carrier needs and expectations and provide excellent service.

Shift

• Monday through Friday 3PM to midnight

This position is not eligible for employment-based sponsorship.

Compensation

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

Education: Bachelors: Transportation Logistics

Work Experience: Clerical/Administrative, Sales

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.