Cantonese-Speaking Relationship Banker II

U.S. Bank; San Francisco (CA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation and holidays

Adoption assistance

Sick and Safe Leave accruals

Job summary

U.S. Bank is seeking a Relationship Banker II to engage clients via in-person, appointment, and virtual channels, offering guidance on deposits, loans, and digital tools while delivering a seamless customer experience.

The role requires business-level Cantonese, NMLS registration, and a background in retail banking. You will open accounts, process requests, and educate clients on self-service digital products as part of a digital-first strategy.

Qualifications

• High school diploma or equivalent.
• Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Opens new consumer and business accounts and completes service requests.
• Educates clients on digital products and self-service technologies to meet needs.
• Provides a consistent optimal client experience and adheres to policies.

Skills

Relationship building

Proactive outreach

Client communication

Digital-first mindset

Needs assessment

Sales campaigns

Customer service

Product knowledge

Education

High school diploma or equivalent

Tools

NMLS registration system

Job description

U.S. Bank is seeking a Relationship Banker II to engage clients via in-person, appointment, and virtual channels, offering guidance on deposits, loans, and digital tools while delivering a seamless customer experience.

The role requires business-level Cantonese, NMLS registration, and a background in retail banking. You will open accounts, process requests, and educate clients on self-service digital products as part of a digital-first strategy.