Part-Time Retail Sales Associate

Parallel; Plano (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Employee discount

Medical coverage

Vision & Dental

401k with company match

Tuition reimbursement

Pet Insurance

Employee Relief Fund

Job summary

Parallel is seeking Retail Sales Associates at our Plano, TX location. You will help patients and customers, provide cannabis recommendations, process orders at POS, and uphold privacy and HIPAA compliance.

We value flexibility, 21+ years old, HS diploma, and retail experience. Join a fast-growing team with benefits including medical, vision, dental, 401k, and tuition reimbursement.

Qualifications

• 21+ years old and able to work evenings, weekends, and holidays.
• High school diploma or equivalent.
• Valid government-issued photo ID.
• At least 1 year in retail with customer service.
• Proficient with computers and common office equipment.
• Strong communication and organizational skills.

Responsibilities

• Provide exceptional service and build rapport with customers.
• Offer cannabis recommendations with therapy goals, product effects, dosing and administration.
• Assist in patient intake and maintain patient records.
• Process orders and sales using POS.
• Maintain accurate records per state regulations and privacy requirements.
• Resolve complaints professionally to foster loyalty.
• Keep store clean daily.

Skills

Customer service

Attention to detail

Communication skills

Flexibility scheduling

Retail experience

Problem solving

MS Office proficiency

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Worksite Location : 4720 State Hwy 121 #180 Plano, TX 75024 Retail Sales Associates take care of our patients and customers. They are the product and industry experts in our retail locations who provide knowledge, exceptional service, and ensure our stores are places where everyone feels like they belong.

Worksite Location : 4720 State Hwy 121 #180 Plano, TX 75024 Retail Sales Associates take care of our patients and customers. They are the product and industry experts in our retail locations who provide knowledge, exceptional service, and ensure our stores are places where everyone feels like they belong.

This role supports our Texas team with our brand Goodblend. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in three markets; Florida (Surterra Wellness), Massachusetts (NETA), and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.

What You Will Be Doing

• Model best-in-class service that consistently exceeds our customers' expectations and builds a long-term rapport using established customer service model.
• Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration.
• Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records.
• Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS).
• Maintain accurate records of all activities including customer records for all activities in accordance with the State Regulations, as well as regulations set forth by local and federal agencies.
• Maintain privacy and confidentiality of sensitive patient information in alignment with HIPAA compliance.
• Appropriately elevate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands.
• Maintain the cleanliness of the store on a daily basis.

Required

EXPERIENCE AND SKILLS YOU'LL BRING

• Age 21 or over
• High School Diploma or equivalent
• Valid Government-Issued Photo ID
• Must be flexible regarding work schedule, including evenings, weekends, and holidays
• 1 year in Retail or a related industry where customer service is critical
• Constantly operating a computer and other office machinery
• Strong attention to detail and ability to multitask and manage time effectively
• Excellent communication and organizational skills
• Ability to manage difficult situations and resolve in a timely and professional manner
• Microsoft Office Suite proficient level

Preferred

• Experience in the Cannabis industry & Dutchie

Physical Requirements

• Must be able to remain in a stationary position for prolonged periods during the shift
• Ability to assist with lifting stock and materials
• Occasionally positions self to retrieve product or material in the store throughout the duration of the shift

YOU WILL BE SUCCESSFUL IF YOU…

• Are self-motivated; micro-managing isn't fun for anyone
• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
• Can work fast and be flexible; our industry is always changing
• Play nice with others; we collaborate with each other a lot
• Think creatively; sometimes, the "traditional" solution isn't the best one

What You Get

• Employee discount
• Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs
• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
• Tuition Reimbursement Programs
• Pet Insurance
• Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program

PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES

Our Vision

– why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.

Our Mission

– how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.

Our Values –

Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility

We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.