Part-Time Retail Sales Associate

Renew Cannabis Co.; Plano (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discount

Full medical/vision/dental

401k with company match

Tuition Reimbursement Programs

Pet Insurance

Job summary

Renew Cannabis Co. in Plano, TX is hiring Retail Sales Associates to care for patients and customers, acting as product and industry experts in our Goodblend retail locations.

You will provide expert cannabis recommendations, process patient orders at POS, maintain records under HIPAA, and help keep the store clean while delivering friendly, compliant service.

Qualifications

• Age 21 or over.
• High School Diploma or equivalent.
• Valid Government-Issued Photo ID.
• 1 year in Retail or a related industry with customer service.
• Microsoft Office Suite proficient.

Responsibilities

• Model best-in-class service and build long-term rapport with customers.
• Provide expert cannabis recommendations discussing goals, product effects, dosing, and methods.
• Participate in patient intake and maintain appropriate paperwork and records.
• Receive, prepare, and complete patient orders using POS.
• Maintain accurate records in compliance with state and local regulations, and HIPAA.
• Maintain privacy of sensitive patient information.
• Escalate conflicts to build loyalty.
• Maintain store cleanliness daily.

Skills

Customer service

Communication

Attention to detail

Multitasking

Conflict resolution

Time management

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Worksite Location : 4720 State Hwy 121 #180 Plano, TX 75024

Retail Sales Associates take care of our patients and customers. They are the product and industry experts in our retail locations who provide knowledge, exceptional service, and ensure our stores are places where everyone feels like they belong.

This role supports our Texas team with our brand Goodblend. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in three markets; Florida (Surterra Wellness), Massachusetts (NETA), and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.

WHAT YOU WILL BE DOING

• Model best-in-class service that consistently exceeds our customers’ expectations and builds a long-term rapport using established customer service model.
• Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration.
• Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records.
• Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS).
• Maintain accurate records of all activities including customer records for all activities in accordance with the State Regulations, as well as regulations set forth by local and federal agencies.
• Maintain privacy and confidentiality of sensitive patient information in alignment with HIPAA compliance.
• Appropriately escalated customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands.
• Maintain the cleanliness of the store on a daily basis.

EXPERIENCE AND SKILLS YOU’LL BRING

Required

• Age 21 or over
• High School Diploma or equivalent
• Valid Government-Issued Photo ID
• Must be flexible regarding work schedule, including evenings, weekends, and holidays
• 1 year in Retail or a related industry where customer service is critical
• Constantly operating a computer and other office machinery
• Strong attention to detail and ability to multitask and manage time effectively
• Excellent communication and organizational skills
• Ability to manage difficult situations and resolve in a timely and professional manner
• Microsoft Office Suite proficient level

Preferred

• Experience in the Cannabis industry & Dutchie

PHYSICAL REQUIREMENTS

• Must be able to remain in a stationary position for prolonged periods during the shift
• Ability to assist with lifting stock and materials
• Occasionally positions self to retrieve product or material in the store throughout the duration of the shift

YOU WILL BE SUCCESSFUL IF YOU…

• Are self-motivated; micro-managing isn’t fun for anyone
• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
• Can work fast and be flexible; our industry is always changing
• Play nice with others; we collaborate with each other a lot
• Think creatively; sometimes, the “traditional” solution isn’t the best one

WHAT YOU GET

• Employee discount
• Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs
• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
• Tuition Reimbursement Programs
• Pet Insurance
• Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program

PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES

Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.

Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.

Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility

We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.