Cannabis Wellness & Customer Care Advisor

Verano; Chandler (AZ); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Verano is seeking a Cannabis Advisor in Chandler, AZ to greet customers and educate them on cannabis products, helping them navigate their wellness options. You will play a key role in delivering a positive shopping experience while adhering to state and company guidelines.

In this fast-paced retail setting, you will handle POS transactions, maintain organized displays, and collaborate with teammates to ensure accurate inventory and compliance.

Qualifications

• High School Diploma or equivalent is required.
• 1–2 years of retail or hospitality experience preferred.
• Desire to learn about cannabinoids, terpenes and product applications.

Responsibilities

• Greet customers and patients with a positive attitude.
• Provide cannabis product information and education to customers (not medical advice).
• Process transactions at the POS and ensure accurate inventory in METRC/BioTrack or similar systems.
• Stock, merchandise, and replenish displays; maintain a clean storefront.
• Ensure compliance with local and state regulations and company policies.

Skills

Retail experience

Customer service

POS transactions

Compliance awareness

Office software basics

Education

High School Diploma or equivalent

Tools

MS Word

MS Excel

POS systems

Job description

Verano is seeking a Cannabis Advisor in Chandler, AZ to greet customers and educate them on cannabis products, helping them navigate their wellness options. You will play a key role in delivering a positive shopping experience while adhering to state and company guidelines.

In this fast-paced retail setting, you will handle POS transactions, maintain organized displays, and collaborate with teammates to ensure accurate inventory and compliance.