Cannabis Wellness Concierge

Green Thumb Industries Inc.; Chelsea (MA); On-site; USD 20,000 - 29,000; Full time

Job summary

Green Thumb Industries Inc. is hiring a Personal Care Specialist in Chelsea, MA, to greet customers, advise on cannabis products, and ensure a positive shopping experience in a compliant retail environment.

You will educate customers on products and safety, assist with orders, maintain storefront presentation, and support management with daily operations.

Experience in customer service and ability to pass background checks preferred; must be 21+ and able to work varied shifts.

Qualifications

• At least one year of customer service experience.
• Preference for candidates with specialty, customer-facing retail experience.

Responsibilities

• Engage with customers in a retail dispensary environment.
• Educate customers on products, methods of consumption, and safety.
• Assist in verifying deliveries and supporting store operations.
• Maintain store presentation, cleanliness, and compliance with regulations.
• Handle front-of-house and back-of-house duties as assigned.

Skills

Customer service

Cannabis knowledge

POS systems

Communication

Compliance

Teamwork

Job description

Green Thumb Industries Inc. is hiring a Personal Care Specialist in Chelsea, MA, to greet customers, advise on cannabis products, and ensure a positive shopping experience in a compliant retail environment.

You will educate customers on products and safety, assist with orders, maintain storefront presentation, and support management with daily operations.

Experience in customer service and ability to pass background checks preferred; must be 21+ and able to work varied shifts.