Cannabis Wellness Concierge

Green Thumb Industries; Brandon (FL); On-site; USD 28,000 - 42,000; Full time

Job summary

Green Thumb Industries (GTI) is seeking a Personal Care Specialist in Brandon, FL to engage customers in a cannabis dispensary, educate on products and methods of consumption, and recommend suitable regimens. You will help maintain store operations and ensure safety and regulatory compliance.

The ideal candidate has strong customer service experience, can work varied shifts including weekends, and will stay up to date on GTI products and policies.

Qualifications

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
• Meet the scheduling and availability requirements (varying shifts including mornings, days, nights, and weekends).
• Must pass all required background checks including state cannabis employment requirements.

Responsibilities

• Engage with and assist patients/customers in a customer-facing, intimate retail environment.
• Educate customers on products, methods of consumption, and safety as part of patient interaction.
• Utilize product knowledge to recommend safe, effective regimens and stay up to date on GTI products.
• Promote a positive, communicative, patient/customer-oriented store environment.
• Assist in verifying order deliveries for accuracy.

Skills

Customer service

Retail experience

POS systems

Communication

Product knowledge

Tools

POS systems

Job description

Green Thumb Industries (GTI) is seeking a Personal Care Specialist in Brandon, FL to engage customers in a cannabis dispensary, educate on products and methods of consumption, and recommend suitable regimens. You will help maintain store operations and ensure safety and regulatory compliance.

The ideal candidate has strong customer service experience, can work varied shifts including weekends, and will stay up to date on GTI products and policies.