Cannabis Wellness Concierge

Green Thumb; Baxter (MN); On-site; USD 23,000 - 26,000; Full time

Job summary

Green Thumb in Minnesota is seeking a friendly Personal Care Specialist to assist customers in a cannabis dispensary environment, educate on products and consumption methods, and help match the right regimen to each patient's needs.

You will support daily store operations, maintain compliance with state regulations, and work closely with management to ensure a welcoming, safe shopping experience. Prior customer service is preferred; 21+; POS experience is a plus.

Qualifications

• At least 1 year of customer service experience in retail or similar settings.
• Willingness to learn about cannabis products and safe usage.
• Ability to work varying shifts including mornings, days, nights, and weekends.
• Must pass background checks and be 21+ to work in cannabis retail.

Responsibilities

• Engage with customers in a friendly retail setting and assist with product selection.
• Educate customers on products, methods of consumption, and safety.
• Recommend safe regimens based on customer needs and product knowledge.
• Support store operations, keep the sales floor stocked, and maintain cleanliness.
• Verify order deliveries for accuracy and assist management with daily tasks.
• Ensure compliance with local/state cannabis regulations and company policies.

Skills

Customer service

Communication

Cannabis knowledge

HIPAA awareness

Attendance reliability

Tools

POS systems

Driver's license / state ID

Job description

Green Thumb in Minnesota is seeking a friendly Personal Care Specialist to assist customers in a cannabis dispensary environment, educate on products and consumption methods, and help match the right regimen to each patient's needs.

You will support daily store operations, maintain compliance with state regulations, and work closely with management to ensure a welcoming, safe shopping experience. Prior customer service is preferred; 21+; POS experience is a plus.