Cannabis Wellness Advisor - In-Store Customer Care

Renew Cannabis Co.; Las Vegas (NV); On-site; USD 21,000 - 28,000; Full time

Job summary

Green Thumb Industries (GTI) in Las Vegas seeks a Personal Care Specialist to engage with patients and customers in a busy dispensary. You’ll guide guests through product choices, explain consumption methods, and ensure safe, compliant service while upholding all regulations.

Ideal candidates have 1+ year of customer service, are 21+, and can work varied shifts including evenings and weekends. Training on GTI products and policies is provided.

Qualifications

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
• Must meet scheduling and availability requirements (shifts including mornings, days, nights, weekends).
• Must have reliable attendance and be 21 years or older.
• Must pass background checks including state cannabis employment requirements.
• Must possess valid driver’s license or state ID.

Responsibilities

• Engage with and assist patients/customers in a retail setting.
• Educate on products, methods of consumption, and safety for customers.
• Use product knowledge to recommend a safe, effective regimen.
• Promote a positive, customer-oriented store environment.
• Verify order deliveries for accuracy.
• Support management to ensure compliant store operations.
• Ensure cannabis regulations are enforced and store is compliant.
• Maintain stocked sales floor and clean, presentable store.

Skills

Customer service

POS systems

Communication

Cannabis knowledge

HIPAA compliance

Tools

POS system

Job description

Green Thumb Industries (GTI) in Las Vegas seeks a Personal Care Specialist to engage with patients and customers in a busy dispensary. You’ll guide guests through product choices, explain consumption methods, and ensure safe, compliant service while upholding all regulations.

Ideal candidates have 1+ year of customer service, are 21+, and can work varied shifts including evenings and weekends. Training on GTI products and policies is provided.