Cannabis Retail Team Lead — Service & Growth, $18 Start

JARS Cannabis; Prescott Valley (AZ); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee discounts

Continued education opportunities

Growth potential within the company

Job summary

JARS Cannabis in Prescott Valley, AZ is seeking a Retail Team Lead to drive daily store operations and lead a team in delivering exceptional customer experiences. You will support the Store Manager, supervise staff, and ensure compliance with all regulations while maintaining product knowledge. The role offers starting pay of $18 per hour plus a shared tip pool, with 5 on/3 off?

5 days on, 8-hour shifts. Shifts include morning, mid, and closing times.

Qualifications

• Excellent managerial and supervisory skills.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• High school diploma or equivalent preferred.
• At least two years of supervisory experience preferred.
• Hold a valid Facility Agent Card with Arizona Department of Health Services.

Responsibilities

• Assist the Store Manager and Assistant Store Manager in overseeing and ensuring all staff adhere to state rules and regulations while following all company policies and procedures.
• Supervise; manage, and direct the activities of sales associates including breaks and shift changes.
• Manage and inspire staff to deliver the highest levels of customer service and satisfaction.
• Ensure staff members remain in compliance with applicable local, state/provincial, and federal laws and regulations.
• Assist with customer service and ensure customer satisfaction.
• Facilitate money drops and replenish change when necessary.
• Maintain in-depth knowledge of all strains and products within the dispensaries' inventory, as well as industry-wide product knowledge and trends.
• Assist in training new employees to follow standard operating procedures and scheduled shifts.
• Provide Spring Big assistance, and manual discounts as needed.
• Help maintain the flow of the sales floor, host if needed, place people in their proper roles.
• Assist Inventory Team in moving products and stocking sales floor as needed.
• Directly reports to the Store Manager and Assistant Store Manger.

Skills

Team leadership

Customer service

Communication

Microsoft Office

Organizational skills

Education

High school diploma or equivalent

Job description

JARS Cannabis in Prescott Valley, AZ is seeking a Retail Team Lead to drive daily store operations and lead a team in delivering exceptional customer experiences. You will support the Store Manager, supervise staff, and ensure compliance with all regulations while maintaining product knowledge. The role offers starting pay of $18 per hour plus a shared tip pool, with 5 on/3 off?

5 days on, 8-hour shifts. Shifts include morning, mid, and closing times.