Cannabis Retail Shift Lead & Ops Manager

Nature's Herbs and Wellness / High Plainz Strains; Kansas; On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Kaiser Permanente

Delta Dental

VSP vision

Colorado SecureSavings

Paid sick leave

PTO after six months

Advancement opportunities

Job summary

High Plainz Strains is hiring an Assistant Manager for our Fort Lupton dispensary. This full-time retail management role involves running shifts, directing Front Desk Associates and Budtenders, and handling cash and daily operations in a compliant cannabis environment.

The position emphasizes ownership of problems, customer service excellence, and strong leadership across a busy store, with Colorado regulations guiding daily activities and a focus on safe, professional operation.

Qualifications

• Previous supervisory, keyholder, shift-lead or management experience
• Strong organization and time management
• Ability to supervise and coordinate employees
• Good judgment and practical problem-solving
• Professional verbal and written communication
• Cash handling and reconciliation experience
• Ability to multitask in a busy retail environment
• Comfort resolving difficult customer situations
• Ability to give and receive direct, professional feedback
• Reliability and consistent attendance
• Ability to follow and enforce established procedures
• Willingness to take ownership of problems instead of simply passing them along

Responsibilities

• Supervise daily store activity during assigned shifts.
• Provide direction to Front Desk Associates and Budtenders.
• Coordinate breaks, lunches and customer coverage.
• Prioritize work when several tasks require attention.
• Keep employees productive and accountable.
• Support employees with customer, product, pricing and transaction issues.
• Manage authorized discounts and POS corrections.
• Handle customer and employee situations requiring management involvement.
• Make decisions without waiting for the Store Manager.
• Communicate important issues to the next shift and leadership.
• Maintain a professional, organized and compliant retail environment.

Skills

Supervisory

Shift-lead

Cash handling

Customer service

Conflict resolution

Communication

Organizational skills

Problem solving

Ticketing/ POS

Team leadership

Job description

High Plainz Strains is hiring an Assistant Manager for our Fort Lupton dispensary. This full-time retail management role involves running shifts, directing Front Desk Associates and Budtenders, and handling cash and daily operations in a compliant cannabis environment.

The position emphasizes ownership of problems, customer service excellence, and strong leadership across a busy store, with Colorado regulations guiding daily activities and a focus on safe, professional operation.