Cannabis Retail Sales Expert — Weekend Shifts + Tips

Curaleaf; Lima (OH); On-site; USD 20,664 - 24,796; Part time

Benefits offered by this job

Competitive Pay and Benefits

Generous PTO and Parental Leave

Life/Disability Insurance

Community Involvement

Referral Bonuses and Product Discounts

Job summary

Curaleaf, located in Lima, OH, is seeking a part-time Retail Sales Associate to be the face of our brand and provide top-tier service for cannabis products. You will greet guests, offer product advice, process transactions, and support store operations with a team-focused approach.

You will work 15-25 hours per week, including weekends, with a pay rate of $15.00/hr plus tips. This role involves a fast-paced, compliance-driven environment and opportunities to contribute to customer satisfaction

Qualifications

• A high school diploma or GED.
• At least 6 months of experience in a customer-facing or sales role, with a strong focus on service and satisfaction.
• A minimum of 6 months of experience using point-of-sale (POS) systems and handling cash transactions accurately.
• The ability to thrive both independently and as part of a team in a fast-paced, compliance-driven environment.
• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills, with the ability to connect with customers and team members alike.

Responsibilities

• Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.
• Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice.
• Address concerns with professionalism and resolve issues to ensure customer satisfaction.
• Encourage loyalty by signing guests up for rewards programs.
• Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere.
• Help open and close the store, handle cash, and follow all procedures and regulations.
• Check IDs, update customer profiles, and process transactions accurately.
• Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.
• Support inventory tasks like restocking, fulfilling online orders, and counting products.
• Consistently meet (and beat!) daily sales goals by upselling, building trust, and using your product knowledge.
• Highlight deals and complementary items at checkout to boost customer satisfaction.
• Stay on top of promotions and product updates to give customers a seamless experience.
• Stay agile and adaptable in a fast-paced, ever-changing retail environment.
• Take on extra duties as needed to support the team and store success.

Education

High school diploma or GED

Customer service mindset

Excellent communication skills

Multitasking

Conflict resolution

Team player

Tools

POS systems

Job description

Curaleaf, located in Lima, OH, is seeking a part-time Retail Sales Associate to be the face of our brand and provide top-tier service for cannabis products. You will greet guests, offer product advice, process transactions, and support store operations with a team-focused approach.

You will work 15-25 hours per week, including weekends, with a pay rate of $15.00/hr plus tips. This role involves a fast-paced, compliance-driven environment and opportunities to contribute to customer satisfaction