Cannabis Retail General Manager: Lead Growth & Team Excellence

Story-Cannabis; Forest Park (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

PTO

Health Insurance

401k retirement savings plan

Disability insurance

Employee Assistance Program

Job summary

Story Cannabis is hiring a Retail General Manager to oversee daily store operations, inventory, cash handling, and customer service across our Ohio location. You will lead a team, manage financials, and ensure compliance with state guidelines while maintaining store cleanliness and organization.

The role requires 3+ years in cannabis retail management, strong knowledge of Dutchie and Metrc, and a commitment to a safe, compliant customer experience.

Qualifications

• Minimum High School Diploma or GED; Associate Degree preferred.
• 3+ years of retail management experience in cannabis.
• Verifiable product knowledge of flower, concentrates, edibles, topicals, dosing instructions, extraction methods, and consumption.
• Strong POS and industry compliance tools, specifically Dutchie and Metrc.
• Must be over 21 years of age.
• Applicants must consent to a background check.
• Must have a valid State-Issued ID or U.S. Passport.
• Must have reliable transportation.
• Must have no scheduling restrictions.

Responsibilities

• Maintain professional, safe distribution processes in line with state/local guidelines.
• Ensure cannabis inventory is accurate and available for daily operations.
• Motivate team, solve problems quickly, and drive goal attainment.
• Handle cash and debit transactions accurately and balance the cash drawer.
• Review sales goals and KPIs to improve operations and finances.
• Unpack, count, label merchandise, including items needing special handling or refrigeration.
• Train budtenders, shift leads, and assistant managers.
• Receive store and inventory supplies.
• Provide exceptional customer service and go the extra mile.
• Perform other duties to meet department and company goals.

Skills

Retail management

Leadership

Customer service

Team motivation

Education

High School Diploma or GED

Associate degree preferred

Tools

Dutchie

Metrc

Job description

Story Cannabis is hiring a Retail General Manager to oversee daily store operations, inventory, cash handling, and customer service across our Ohio location. You will lead a team, manage financials, and ensure compliance with state guidelines while maintaining store cleanliness and organization.

The role requires 3+ years in cannabis retail management, strong knowledge of Dutchie and Metrc, and a commitment to a safe, compliant customer experience.