Cannabis Retail General Manager - Lead Store Ops

Story Companies; Columbus (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision Insurance

401k retirement plan

Employee Assistance Program (EAP)

Employee referral program

Training and development

Job summary

Story Cannabis seeks a Retail General Manager to lead the day-to-day operations of a busy Ohio store, including financial oversight, inventory control, and store presentation. You will manage staff, drive KPIs, ensure loss prevention, and uphold safety and regulatory compliance in a fast-paced cannabis retail setting.

The role requires strong leadership, strategic scheduling, and a commitment to providing exceptional customer service while coaching team members to perform at a high level.

Qualifications

• Minimum High School Diploma or GED. Associate degree preferred.
• 3+ years of retail management experience, cannabis industry a plus.
• Strong knowledge of cannabis products and compliance tools (Dutchie, Metrc).

Responsibilities

• Oversee day-to-day store operations and financials.
• Manage inventory controls, cash handling, and POS transactions.
• Lead and develop budtenders, shift leads, and associates.
• Monitor KPIs and drive sales growth while ensuring compliance.
• Provide exceptional customer service and maintain store standards.

Skills

Retail management

Cannabis industry knowledge

POS systems

KPI tracking

Education

High School Diploma

Associate Degree

Tools

Dutchie

Metrc

Job description

Story Cannabis seeks a Retail General Manager to lead the day-to-day operations of a busy Ohio store, including financial oversight, inventory control, and store presentation. You will manage staff, drive KPIs, ensure loss prevention, and uphold safety and regulatory compliance in a fast-paced cannabis retail setting.

The role requires strong leadership, strategic scheduling, and a commitment to providing exceptional customer service while coaching team members to perform at a high level.