Cannabis Retail Budtender & Guest Experience Pro

PharmaCann Inc; Westminster (MD); On-site; USD 23,000 - 26,000; Full time

Job summary

The Budtender at PharmaCann, Inc. delivers a world-class customer experience at our retail dispensary, promoting a compliant, service-oriented environment and educating customers about cannabis products and usage. We value sales drive, product knowledge, and accurate cash handling with our POS system.

Weekend/evening availability and adherence to safety protocols are essential. As part of PharmaCann's culture, you will support inventory and merchandising and help build customer loyalty while

Qualifications

• Minimum 21 years of age (or as required by state regulations).
• High School diploma required.
• Minimum 2 years' customer service in fast-paced retail.
• Strong analytical skills to assess data and figures.
• Intermediate-level math skills.
• Proven expertise and experience to accurately manage a register.
• Exceptional customer service skills.
• Strong attention to detail and ability to solve problems calmly and professionally.
• Strong computer-based skills.
• Dynamic interpersonal and communication skills.
• Business-minded and self-motivated.
• Valid driver's license and ability to pass MVR check.
• Bilingual is a plus for specific locations.

Responsibilities

• Meet & exceed personal sales volume and KPI goals.
• Assist in building a great company and business that disrupts the traditional retail model and embrace change.
• Add value to the team by being an authentic and confident self-leader who strives to execute our world-class hospitality program.
• Drive repeat business through strong local networking and customer data capture, patient confidence inspiration, and building of patient loyalty.
• Maintain up to date knowledge on products and industry knowledge, including cannabis laws and regulation.
• Proactively answer customer questions and ensure knowledge of products and usage.
• Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales techniques and product knowledge.
• Accountable for accurately utilizing PharmaCann's Point of Sale system, including state systems and new customer files.
• Execute customer transactions with high attention to detail and ensure accuracy in register transactions.
• Execute PharmaCann's dispensary protocols including safety protocols.
• Complies with all security, safety, and legal requirements.
• Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules.
• Maintain a clean and organized workplace... assist and/or perform other duties as assigned, and in other functions of the operation.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Embodies PharmaCann's culture and alignment with objectives.

Skills

Customer service

Retail experience

Analytical skills

Math skills

Register management

Computer literacy

Communication skills

Attention to detail

Problem solving

Bilingual (plus)

Education

High School diploma

Tools

POS system

Job description

The Budtender at PharmaCann, Inc. delivers a world-class customer experience at our retail dispensary, promoting a compliant, service-oriented environment and educating customers about cannabis products and usage. We value sales drive, product knowledge, and accurate cash handling with our POS system.

Weekend/evening availability and adherence to safety protocols are essential. As part of PharmaCann's culture, you will support inventory and merchandising and help build customer loyalty while