Cannabis Experience Specialist - Part-Time

Renew Cannabis Co.; Northern (KY); Hybrid; USD 19,000 - 28,000; Part time

Job summary

PharmaCann, Inc. is seeking a Part Time Budtender to deliver a world-class customer experience at our retail location.

The role emphasizes customer service, product knowledge, and compliance with policies while maintaining accurate POS transactions and a welcoming environment. You will promote hospitality, support sales goals, stay updated on cannabis products and laws, and participate in community-friendly outreach.

Qualifications

• Minimum 21 years of age (or as required by state regulations).
• Minimum 2 years' experience with customer service in a fast-paced retail environment.
• Strong analytical skills to assess data, facts, and figures.
• Proven expertise and experience to accurately manage a register.
• Exceptional customer service skills.
• Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner.

Responsibilities

• Meet & exceed personal sales volume and KPI goals.
• Assist in building a great company and business that disrupts the traditional retail model and embrace change.
• Add value to the team by being an authentic and confident self-leader who strives to execute our world-class hospitality program.
• Drive repeat business through strong local networking and customer data capture, patient confidence inspiration, and building of patient loyalty.
• Maintain up to date knowledge on products and industry knowledge, including cannabis laws and regulation.
• Proactively answer customer questions and ensure knowledge of products and usage.
• Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales techniques and product knowledge.
• Accountable for accurately utilizing PharmaCann's Point of Sale system.
• Execute customer transactions with high attention to detail and ensure accuracy in register transactions.
• Execute PharmaCann's dispensary protocols including safety protocols.
• Complies with all security, safety, and legal requirements.
• Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules.
• Maintain a clean and organized point of sale area.
• This role is required to assist and/or perform other duties as assigned, as well as in other functions of the operation, including but not limited to: call center, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising.
• Dependent upon the state and/or location, this position may be required to hold a current driver's license and maintain a good driving record.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.

Skills

Customer service

Sales skills

Cash handling

POS systems

Communication

Detail-oriented

Education

High School diploma

Tools

POS software

MS Office

Job description

PharmaCann, Inc. is seeking a Part Time Budtender to deliver a world-class customer experience at our retail location.

The role emphasizes customer service, product knowledge, and compliance with policies while maintaining accurate POS transactions and a welcoming environment. You will promote hospitality, support sales goals, stay updated on cannabis products and laws, and participate in community-friendly outreach.