Cannabis Retail Associate: Customer Experience Pro

Curaleaf; Olympia Heights (FL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive Pay and Benefits

Generous PTO and Parental Leave

Life/ Disability Insurance

Product Discounts

Job summary

Curaleaf is hiring a Retail Sales Associate in Florida to be the face of our brand, helping guests explore cannabis products with top-tier service. You will handle transactions, upsell, and maintain an inviting store environment with a focus on compliance and guest satisfaction.

The role requires a high school diploma or GED and 6+ months in customer-facing sales, including POS usage. Weekend/evening shifts are common to support store goals and customer needs.

Qualifications

• High school diploma or GED.
• 6+ months experience in a customer-facing or sales role.
• 6+ months experience using POS systems and handling cash.
• Able to work in a fast-paced, compliance-driven environment.
• Willingness to work evenings, weekends, holidays, and some overnights.

Responsibilities

• Greet and assist guests to ensure an exceptional experience.
• Provide personalized product advice and build trust with customers.
• Handle transactions accurately at the register and manage cash.
• Assist with store standards: restocking, cleaning, and organization.
• Promote loyalty programs and upsell complementary products.

Skills

Customer service

Cash handling

Teamwork

Communication

Education

High school diploma or GED

Tools

POS systems

Job description

Curaleaf is hiring a Retail Sales Associate in Florida to be the face of our brand, helping guests explore cannabis products with top-tier service. You will handle transactions, upsell, and maintain an inviting store environment with a focus on compliance and guest satisfaction.

The role requires a high school diploma or GED and 6+ months in customer-facing sales, including POS usage. Weekend/evening shifts are common to support store goals and customer needs.