Retail Sales Associate - Part Time

curaleaf; New York (NY); On-site; USD 21,000 - 29,000; Part time

Job summary

Curaleaf is seeking a part-time Retail Sales Associate in Forest Hills, NY. You will be the face of the brand, helping customers explore cannabis products and delivering top-tier service. The role emphasizes building trust, processing transactions, and creating an engaging guest experience in a fast-paced environment.

Responsibilities include greeting guests, upselling, managing POS, and maintaining store standards while supporting team goals and promotions.

Qualifications

• High school diploma or GED is required.
• Minimum 6 months in customer-facing or sales roles.
• Minimum 6 months of POS and cash handling experience.
• Ability to work independently and in a team in a fast-paced, compliance-driven environment.
• Flexibility to work evenings, weekends, holidays, and some overnights.
• Excellent communication, multitasking, and time-management skills.
• Comfort with technology and willingness to learn new tools.
• Strong rapport-building and customer relationship abilities.
• Support store leadership and contribute to overall success.

Responsibilities

• Greet and assist guests warmly to ensure an exceptional experience.
• Build genuine connections, ask questions, and offer personalized product advice.
• Address concerns professionally and resolve issues to ensure satisfaction.
• Encourage rewards program sign-ups.
• Collaborate with the team to maintain a respectful, inclusive atmosphere.
• Open and close the store, handle cash, and follow procedures.
• Check IDs, update profiles, and process transactions accurately.
• Keep the store clean, organized, and fully stocked from floor to backroom.
• Assist with inventory tasks, online orders, and product counts.
• Meet or exceed daily sales goals through upselling and product knowledge.
• Highlight deals at checkout to boost customer satisfaction.
• Stay informed on promotions and product updates for a seamless experience.
• Be adaptable in a fast-paced retail environment.
• Take on extra duties to support the team and store success.

Skills

Customer service

Sales

Communication

Teamwork

Time management

Problem solving

Adaptability

Multitasking

Education

High school diploma or GED

Tools

POS systems

Job description

Retail Sales Associate - Part Time

Shift Availability: 6-29 hours/week - must be available to work weekends, evenings, and holidays

Hourly Pay Rate: $18.20/hr.

Location: 10718 70th Rd, Forest Hills, NY 11375

About the Role:

As a Retail Sales Associate at Curaleaf, you'll be the face of our brand and the go-to expert for our customers, helping them explore our cannabis products and delivering top-tier service with every interaction.

You'll play a key role in creating a welcoming, informative, inclusive, and engaging experience, helping guests explore our products and find the right fit for their needs. Whether you're recommending new items, handling purchases at the register, or chatting with a first-time shopper, you'll be building trust and showcasing what makes Curaleaf special. If you're passionate about cannabis, love working with people, and enjoy a fast-paced retail environment, this is the place for you.

What You’ll Do:

Customer Experience & Teamwork

• Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.
• Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice.
• Address concerns with professionalism and resolve issues to ensure customer satisfaction.
• Encourage loyalty by signing guests up for rewards programs.
• Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere.

Operations & Store Standards

• Help open and close the store, handle cash, and follow all procedures and regulations.
• Check IDs, update customer profiles, and process transactions accurately.
• Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.
• Support inventory tasks like restocking, fulfilling online orders, and counting products.

Sales & Performance

• Consistently meet (and beat!) daily sales goals by upselling, building trust, and using your product knowledge.
• Highlight deals and complementary items at checkout to boost customer satisfaction.
• Stay on top of promotions and product updates to give customers a seamless experience.
• Stay agile and adaptable in a fast-paced, ever-changing retail environment.
• Take on extra duties as needed to support the team and store success.

What You’ll Bring:

• A high school diploma or GED.
• At least 6 months of experience in a customer-facing or sales role, with a strong focus on service and satisfaction.
• A minimum of 6 months of experience using point-of-sale (POS) systems and handling cash transactions accurately.
• The ability to thrive both independently and as part of a team in a fast-paced, compliance-driven environment.
• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills, with the ability to connect with customers and team members alike.
• Strong multitasking abilities and the agility to shift priorities as needed.
• Comfort with technology and a willingness to learn new tools to support daily operations and customer engagement.
• Solid time management and organizational skills to stay on top of tasks and responsibilities.
• Effective de-escalation techniques and a calm, solution-oriented approach to handling customer concerns.
• Basic proficiency in math and computer applications to support transactions and reporting.
• A positive, proactive mindset when resolving customer issues, always aiming for a great guest experience.
• Strong conflict resolution skills and the ability to remain composed under pressure.
• Initiative and a team-first attitude, with a readiness to support store leadership and contribute to overall success.
• A natural ability to build rapport and maintain lasting customer relationships.
• A collaborative spirit and a commitment to working well within a team environment.

Even Better If You Have:

• A background in a sales role with a focus on tracking KPIs and meeting sales targets.
• Familiarity with e-commerce systems and order fulfillment processes.
• Previous experience within a regulated retail setting.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to stand for extended periods of time, walk, talk or