Cannabis Retail Associate: Customer Experience & POS Expert

Vireo Health, Inc.; Tallahassee (FL); On-site; USD 19,000 - 22,000; Full time

Job summary

Eaze is seeking a customer-focused Retail Associate to support in-store operations in Florida. You will deliver exceptional customer service, assist customers in-store and via phone, and help process online orders while promoting product knowledge.

The role requires reliable, punctual team members comfortable with a fast-paced retail environment and basic cash handling. A high school diploma or equivalent is required, and prior retail or hospitality experience is a plus.

Qualifications

• Customer service experience or strong customer-facing skills.
• Ability to learn and operate a POS system and process transactions.
• Willingness to handle cash and maintain accuracy in cash handling.
• Flexibility to work in a fast-paced retail environment.

Responsibilities

• Promote a positive, customer service oriented store environment.
• Ensure compliance with company policies and procedures.
• Assist customers in-store, on the phone, and with online orders.
• Operate the POS system and manage cash handling and safe audits.
• Maintain store cleanliness, stocking, pricing, and signage.

Skills

Customer service

POS operation

Cash handling

Inventory support

Education

High School Diploma or equivalent

Tools

POS software

Job description

Eaze is seeking a customer-focused Retail Associate to support in-store operations in Florida. You will deliver exceptional customer service, assist customers in-store and via phone, and help process online orders while promoting product knowledge.

The role requires reliable, punctual team members comfortable with a fast-paced retail environment and basic cash handling. A high school diploma or equivalent is required, and prior retail or hospitality experience is a plus.