Cannabis Retail Assistant Manager — Customer Champion

Nature's Herbs and Wellness / High Plainz Strains; Ault (CO); On-site; USD 54,443,000 - 61,992,000; Full time

Benefits offered by this job

Health Insurance (Kaiser)

Dental Insurance (Delta Dental)

Vision Insurance (VSP)

GAP/Accident/Illness Insurance (Trans愛

Colorado SecureSavings program

Paid Sick Time

Paid Vacation Time

Job summary

Nature's of Ault is hiring a full-time Retail Assistant Manager for our Colorado store. You will oversee daily shift operations, manage discounts in the POS, keep the store clean, open/close procedures, balance cash, and handle escalated customer concerns while complying with MED rules.

Previous retail management and cannabis industry experience are major pluses. Excellent cash handling and customer service are essential.

Qualifications

• Previous retail management experience a huge plus!
• Previous cannabis industry experience a huge plus!
• Ability to accurately count both paper money and coins.
• OUTSTANDING customer service skills are required.
• Communication skills with customers and employees are required.
• Ability to motivate staff with regards to staying on task, providing great customer service, and selling our cool products!
• Willingness and ability to delegate tasks to the staff throughout the shift to make sure the store stays clean, organized, and stocked.

Responsibilities

• Oversees daily activity while on shift - including making sure everyone gets their breaks and lunches.
• Handles discounts and other pricing issues within the Point of Sale (POS) system in the store.
• Ensures the store is clean, organized and ready for customers when on an opening or closing shift, as well as making sure it stays tidy during the shift.
• Opens the store, including making sure drawers are ready and counted in for the day.
• Closes the store, including balancing the cash in the drawer, safe, and ATM.
• Handles escalated customer service issues if they arise.
• Ensures all rules from the Marijuana Enforcement Division (MED) are followed at all times.
• Keeps track of cash moved between the drawers and safe during the day, including cash pays for supplies, etc.
• Counts and records all tips at the end of each shift, ensuring the Front Desk Receptionist receives their portion.

Skills

Retail Management

Cannabis Industry Experience

Customer Service

Cash Handling

Shift Management

Communication Skills

Delegation

Job description

Nature's of Ault is hiring a full-time Retail Assistant Manager for our Colorado store. You will oversee daily shift operations, manage discounts in the POS, keep the store clean, open/close procedures, balance cash, and handle escalated customer concerns while complying with MED rules.

Previous retail management and cannabis industry experience are major pluses. Excellent cash handling and customer service are essential.