Cannabis Retail Advisor: Customer Care & Education

Verano; Sharon (MA); On-site; USD 32,000 - 52,000; Full time

Job summary

Verano is hiring a Full-Time Cannabis Advisor in Sharon, MA. You will greet customers, educate on cannabis products, and support store operations in a fast-paced retail environment.

You will handle POS transactions, maintain compliance with regulations, and assist in stocking and merchandising while delivering excellent customer service. Experience in retail or hospitality is valued, with training provided on cannabis products and safety standards.

Qualifications

• High school diploma or equivalent required.
• 1–2 years retail or hospitality experience preferred.
• Willingness to learn about cannabinoids, terpenes and product applications.
• Ability to operate office equipment and basic software (Word, Excel, email).

Responsibilities

• Greet customers and patients with a positive attitude.
• Educate customers on cannabis products and usage.
• Maintain a clean, organized workstation and ensure accurate online orders.
• Process POS transactions and ensure compliant inventory tracking.
• Stock and merchandise displays and support store operations.

Skills

Customer service

Retail experience

Computer skills

Education

High School Diploma or equivalent

Tools

METRC

BioTrack

Job description

Verano is hiring a Full-Time Cannabis Advisor in Sharon, MA. You will greet customers, educate on cannabis products, and support store operations in a fast-paced retail environment.

You will handle POS transactions, maintain compliance with regulations, and assist in stocking and merchandising while delivering excellent customer service. Experience in retail or hospitality is valued, with training provided on cannabis products and safety standards.