Cannabis Patient Advocate: Compassionate Customer Experience

Ayr Wellness; Lake Worth (TX); On-site; USD 30,000 - 60,000; Full time

Job summary

A leading cannabis retailer is seeking a Patient Advocate to enhance customer experiences. The role involves providing expert knowledge about cannabis products, resolving customer inquiries, and maintaining store operations. Ideal candidates will have a high school diploma and prior customer service experience, preferably in a retail or cannabis setting. This opportunity is full-time and based in Lake Worth, Texas.

Qualifications

• Must stay current with state cannabis policies and regulations.
• Able to pass all required background checks.
• 1-3 years' experience in a cannabis retail setting preferred.

Responsibilities

• Provide knowledge and guidance about cannabis products.
• Resolve customer questions and concerns promptly.
• Fulfill customer orders using POS and inventory systems.
• Maintain store cleanliness and safety.

Skills

Customer service

Communication

Relationship Building

Problem-solving

Education

High school diploma/GED

Job description

A leading cannabis retailer is seeking a Patient Advocate to enhance customer experiences. The role involves providing expert knowledge about cannabis products, resolving customer inquiries, and maintaining store operations. Ideal candidates will have a high school diploma and prior customer service experience, preferably in a retail or cannabis setting. This opportunity is full-time and based in Lake Worth, Texas.