Cannabis Dispensary Wellness Specialist

New Cannabis Ventures; Fruitland Park (FL); Hybrid; USD 19,000 - 28,000; Full time

Job summary

GTI is seeking a Personal Care Specialist to engage one-on-one with patients and customers in our cannabis dispensary. You’ll educate buyers about products, methods of consumption, safety, and tailor recommendations to individual needs while maintaining a friendly, professional demeanor.

Responsibilities include verifying deliveries, supporting store operations, ensuring regulatory compliance, stocking the floor, and upholding safety and cleanliness.

Qualifications

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
• Must be 21 years or older.
• Must pass all required background checks including state-specific cannabis employment requirements.
• Possess valid driver’s license or state ID.
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry.
• Prior cannabis experience not required.

Responsibilities

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment
• Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction
• Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs. Responsible for remaining up to date on product knowledge.
• Promote a work environment that is positive, communicative, patient and/or customer-oriented
• Assist in verifying order deliveries for accuracy
• Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints
• Ensure local and state cannabis regulations are properly enforced and upheld
• Ensure sales floor is properly stocked and presence of the store is well maintainedand compliant
• Maintenance of hard copy files as required
• Follow security measures and safety complianceprocedures
• Complete duties at assigned workstations, as determined by management, during scheduled shifts including:
• Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru
• Back of House: Fulfillment, Receiving, Replenishment, Inventory Counts
• Maintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensary
• Other duties as assigned

Skills

Customer service

Cannabis knowledge

Communication

POS systems

Regulations knowledge

Teamwork

Professionalism

Job description

GTI is seeking a Personal Care Specialist to engage one-on-one with patients and customers in our cannabis dispensary. You’ll educate buyers about products, methods of consumption, safety, and tailor recommendations to individual needs while maintaining a friendly, professional demeanor.

Responsibilities include verifying deliveries, supporting store operations, ensuring regulatory compliance, stocking the floor, and upholding safety and cleanliness.