Cannabis Dispensary Team Lead — Customer Experience & Sales

202 Cannabis Co; Garnerville (NY); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Tip pool eligibility

Paid training

Advancement opportunities

Job summary

202 Cannabis Co. in Garnerville, NY, is seeking a Team Lead to supervise the sales floor, manage opening/closing procedures, and coach staff for exceptional customer experiences in a compliant, fast-paced cannabis retail setting.

The role supports daily dispensary operations, cash handling, and adherence to NY OCM regulations. Must be 21+, with strong leadership and communication for success in a growing organization.

Qualifications

• Strong leadership and coaching abilities are essential.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced retail environment.
• Experience with POS systems and basic computer skills.

Responsibilities

• Lead by example and foster a positive, professional work environment.
• Oversee opening and closing procedures and cash handling.
• Coach team members on customer service, sales techniques, and product knowledge.
• Drive sales through upselling and promotions while meeting goals.
• Ensure compliance with company policies and state regulations.

Skills

Leadership

Customer service

Communication

Multitasking

Cash handling

Education

High school diploma or equivalent

Tools

POS systems

Job description

202 Cannabis Co. in Garnerville, NY, is seeking a Team Lead to supervise the sales floor, manage opening/closing procedures, and coach staff for exceptional customer experiences in a compliant, fast-paced cannabis retail setting.

The role supports daily dispensary operations, cash handling, and adherence to NY OCM regulations. Must be 21+, with strong leadership and communication for success in a growing organization.