Cannabis Dispensary Team Lead

Savvyherb; Boston (MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible schedules

2 weeks PTO

Employee discounts

Swag

Paid time off

Job summary

Ascend Wellness Holdings is seeking a Dispensary Supervisor for its Boston location. The role focuses on delivering exceptional customer service, managing daily store operations, and ensuring regulatory compliance within a high-volume cannabis retail environment.

The ideal candidate has cannabis experience, 21+ years old, and at least 2 years of retail supervisory experience with POS exposure. Competitive perks include flexible schedules, PTO, employee discounts, and swag.

Qualifications

• Cannabis industry experience required.
• Must be at least 21 years old.
• 2+ years in a supervisory/management role in retail with POS operations.
• High school diploma or GED.
• Strong customer service mindset and team leadership.
• Ability to follow state and local cannabis regulations.

Responsibilities

• Provide best-in-class customer service to customers.
• Uphold policies for sales and customer service.
• Maintain knowledge of products and educate team.
• Monitor and maintain inventory; report to management.
• Assist customers in product selection and methods of use.

Skills

Cannabis experience

Supervisory experience

Customer service

Inventory management

Regulatory compliance

POS operations

Team leadership

Time management

Communication

Basic computer skills

Education

High school diploma or GED

Tools

POS system

Inventory tracking system

Job description

Ascend Wellness Holdings is seeking a Dispensary Supervisor for its Boston location. The role focuses on delivering exceptional customer service, managing daily store operations, and ensuring regulatory compliance within a high-volume cannabis retail environment.

The ideal candidate has cannabis experience, 21+ years old, and at least 2 years of retail supervisory experience with POS exposure. Competitive perks include flexible schedules, PTO, employee discounts, and swag.