Cannabis Dispensary Store Manager Lead & Elevate

Golden Grail Group; Portland (OR); On-site; USD 70,000 - 90,000; Full time

Job summary

Golden Grail Group operates a Portland-based Chalice dispensary, seeking a Store Manager to lead daily operations, drive sales, and ensure a premier customer experience. You will own staffing, training, and performance, while upholding OLCC, METRC, and company requirements in a fast-paced retail setting.

The role emphasizes executive oversight, safety, and team development, with on-site leadership and collaboration with Retail Operations to meet business goals.

Qualifications

• 3+ years of progressive retail or customer-facing experience.
• 2+ years of supervisory or management experience.
• Strong written and verbal communication, coaching, and problem-solving.
• Ability to maintain detailed records in a regulated retail environment.

Responsibilities

• Lead daily dispensary operations and ensure customer service excellence.
• Develop and mentor store staff through onboarding and coaching.
• Oversee scheduling, labor deployment, and timekeeping.
• Monitor sales, traffic, and KPIs; implement corrective actions.
• Maintain compliance with OLCC, METRC, and company policies.

Skills

Retail leadership

Staff coaching

Scheduling

Customer service

Problem solving

Education

Post-secondary education in business/retail management/hospitality

Tools

POS systems

Inventory software

Timekeeping systems

Job description

Golden Grail Group operates a Portland-based Chalice dispensary, seeking a Store Manager to lead daily operations, drive sales, and ensure a premier customer experience. You will own staffing, training, and performance, while upholding OLCC, METRC, and company requirements in a fast-paced retail setting.

The role emphasizes executive oversight, safety, and team development, with on-site leadership and collaboration with Retail Operations to meet business goals.