Cannabis Dispensary Store Leader

T E C Industrial Inc; Portland (OR); On-site; USD 50,000 - 60,000; Full time

Job summary

Golden Grail Group is seeking a Store Manager for a Chalice dispensary. You will lead daily dispensary operations, ensuring customer-first service, sales execution, and strict compliance with OLCC and METRC requirements.

The role oversees staffing, training, inventory integrity, cash controls, and safety while maintaining a professional, on-site leadership presence and elevating operational performance with Retail Operations leadership and HR.

Qualifications

• Three or more years of progressive retail, hospitality, or customer-facing experience.
• Two or more years of supervisory or management experience.
• Strong written, verbal, interpersonal, coaching, de-escalation, and problem-solving skills.

Responsibilities

• Lead all aspects of daily dispensary operations and establish clear expectations for customer service, sales execution, compliance, productivity, and professional conduct.
• Build and sustain a warm, customer-first culture that emphasizes cannabis education, responsible sales, product knowledge, and consistent Chalice service standards.
• Recruit, interview, select, onboard, train, coach, and retain qualified store employees in partnership with Human Resources and Retail Operations leadership.
• Set performance expectations, conduct regular check-ins and evaluations, provide documented coaching, and address performance or conduct concerns consistently and promptly.
• Develop Assistant Store Managers, Shift Leads, and high-potential employees through delegated ownership, stretch assignments, product education, and succession planning.
• Create and manage employee schedules, labor deployment, timekeeping review, attendance follow-up, and break coverage in alignment with sales trends, staffing plans, and applicable requirements.

Skills

Retail experience

Management experience

Communication skills

Education

High school diploma

Job description

Golden Grail Group is seeking a Store Manager for a Chalice dispensary. You will lead daily dispensary operations, ensuring customer-first service, sales execution, and strict compliance with OLCC and METRC requirements.

The role oversees staffing, training, inventory integrity, cash controls, and safety while maintaining a professional, on-site leadership presence and elevating operational performance with Retail Operations leadership and HR.