Shift Lead

Chalice Oregon; Tigard (OR); On-site; USD 25,000 - 30,000; Full time

Job summary

Golden Grail Group is seeking a dependable Shift Lead for our Chalice dispensary team in Oregon. You will guide daily operations, lead shifts, and ensure excellent customer service in a fast-paced, compliant retail environment.

The role combines front-line service with leadership development, requiring strong communication, reliability, and a willingness to support multiple store locations when needed.

Qualifications

• Must be 21 years of age or older.
• High School Diploma or equivalent.
• OLCC Marijuana Worker Permit required for employment consideration.

Responsibilities

• Lead the store in the Manager or Assistant Manager's absence.
• Direct shift operations and delegate tasks as needed.
• Ensure sales goals are met and adhere to all policies.
• Follow all local and state cannabis regulations and procedures.
• Perform POS duties and oversee front- and back-of-house functions.
• Maintain attendance, punctuality, and effective communication.

Skills

Leadership

Customer service

Communication

Independent work

Team guidance

Education

High School diploma or equivalent

Tools

POS systems

Cash handling

Job description

Golden Grail Group is seeking a dependable and motivated Shift Lead to join our Chalice dispensary team. In this key support role, you’ll help lead daily operations by setting the tone on the floor, guiding team members, and ensuring excellent customer service. This position is perfect for someone ready to take the next step in their cannabis retail career, combining front-line service with leadership development in a fast-paced and compliant environment.

Key Responsibilities

• Effectively lead the store when the Manager or Assistant Manager is not present.
• Lead each shift by example.
• Remain flexible and assist at other store locations when needed.
• Delegate duties and assign tasks appropriately.
• Ensure sales goals are met and exceeded.
• Adhere to all company policies and procedures.
• Ensure all local and state cannabis regulations are followed.
• Perform all Point of Sale (POS) duties.
• Oversee both front-of-house and back-of-house functions.
• Communicate effectively with team members and leadership.
• Manage opening and closing procedures.
• Coordinate with the Corporate Office as necessary.
• Maintain consistent attendance and punctuality.

Requirements

• Must be 21 years of age or older.
• High School Diploma or equivalent.
• Ability to work independently or lead a team.
• Excellent written and verbal communication skills.
• Punctual, dependable, and detail-oriented.
• Ability to listen and follow directions quickly and accurately.
• Must be able to lift up to 25 lbs. regularly.
• Ability to stand for long periods of time.
• Must have OLCC Marijuana Worker Permit to be considered for employment.
• (Reimbursed after completing 90 days of employment)

Preferred Qualifications

• Minimum 2 years of fast-paced retail experience.
• Previous management experience with demonstrated growth in responsibility.
• Working knowledge of OLCC cannabis regulations.
• Strong communication and customer service skills.
• Prior cannabis product knowledge.
• Previous experience with POS systems and cash handling.
• Excellent organizational and time-management skills.

Schedule

• Day shift
• Night shift
• Monday through Friday availability
• Weekend and holiday availability

Education

• High school diploma or equivalent (preferred)

Remote Work

This position is on-site only and does not offer remote work opportunities.

Employee Acknowledgment

I acknowledge that I have received, reviewed, and understand the job description for my position. I understand that this document outlines the general responsibilities, expectations, and key competencies associated with this role, and that it may be updated as business needs evolve. I will be provided with an updated job description should any changes occur.

I further acknowledge that this position includes competencies and expectations carried forward from the previous role in the retail hierarchy, and that I am expected to maintain proficiency in those foundational areas as part of my overall performance.