Cannabis Dispensary Associate — Patient Care & Sales

Acreage Holdings; Shrewsbury (MA); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

Paid parental leave

401(k)

Paid Time Off

Disability insurance (short/long term)

Employee assistance program

Life insurance

Job summary

The Botanist, a Canopy USA subsidiary located in Shrewsbury, MA, is seeking a Dispensary Associate to educate patients, handle transactions, and support inventory and cash control while maintaining a compliant, welcoming environment. This part-time, non-exempt role requires at least a high school diploma and strong customer service skills.

The position involves greeting patients, processing orders, and assisting with education on safe medicine usage.

Qualifications

• High school diploma or equivalent.
• 2+ years’ experience in a fast-paced client-service intensive industry – hospitality and retail backgrounds preferred.
• Cash-handling experience preferred.
• Able to pass a state mandated background check.
• Night and Weekend Availability Required.
• Must be at least 21 years of age.
• Familiarity with history and varieties of medical marijuana preferred.
• Outstanding phone and in-person customer service skills.
• Proactivity, flexibility, adaptability and multi-tasking.

Responsibilities

• OPEN AVAILABILITY, NIGHTS AND WEEKENDS REQUIRED.
• Greets members in person or on the phone; schedules appointments; oversees member intake and renewal procedures.
• Maintains member records in compliance with State law and Company policy.
• Answers questions about the law and the Company from members and others.
• Assists members in selecting medicine; advises and educates them about safe dosage and other aspects of this medicine.
• Assists Dispensary Manager with inventory and cash management, daily and weekly.
• Maintains a clean, safe, welcoming environment inside and outside the facility.
• Other duties may be assigned by the General Manager according to Company needs.

Skills

Customer service

Cash handling

Multi-tasking

Proactivity

Adaptability

Flexibility

Cannabis knowledge

Education

High school diploma

Job description

The Botanist, a Canopy USA subsidiary located in Shrewsbury, MA, is seeking a Dispensary Associate to educate patients, handle transactions, and support inventory and cash control while maintaining a compliant, welcoming environment. This part-time, non-exempt role requires at least a high school diploma and strong customer service skills.

The position involves greeting patients, processing orders, and assisting with education on safe medicine usage.