Cannabis Dispensary Receptionist & Guest Concierge

GOEBEL FIXTURE COMPANY; Phoenix (AZ); On-site; USD 19,000 - 25,000; Full time

Job summary

Sonoran Roots in Phoenix, AZ is seeking a Full-Time Receptionist to greet visitors and patients, verify eligibility, and support staff with data-entry tasks. The role emphasizes excellent customer service, compliance, and a welcoming front-desk presence in a cannabis retail setting.

The position requires a High School diploma, 1+ year retail experience, and the ability to handle a fast-paced environment while maintaining accuracy and professionalism.

Qualifications

• 1+ years of retail experience, preferably in cannabis dispensary or related industry.
• Greet customers warmly and guide them to appropriate areas.
• Attention to detail and willingness to follow instructions.
• Capable of sitting for extended periods.
• Able to work in a fast-paced environment with multiple tasks.
• Must be 21+ years old.
• Criminal background checks will be performed.

Responsibilities

• Greet and welcome visitors, in person or on the phone.
• Verify patient eligibility using state verification systems where applicable.
• Direct and check-in customers following procedures.
• Handle inquiries or route to appropriate channels.
• Monitor lobby and waiting areas for a safe, clean environment.
• Receive and distribute deliveries to designated locations.
• Maintain organized workspace and update product menus.
• Protect patient records and sensitive information.
• Perform additional duties as assigned.

Skills

Retail experience

Customer service

Attention to detail

Organizational skills

Flexible schedule

Reliable transportation

Criminal background check clearance

Education

High school diploma

Job description

Sonoran Roots in Phoenix, AZ is seeking a Full-Time Receptionist to greet visitors and patients, verify eligibility, and support staff with data-entry tasks. The role emphasizes excellent customer service, compliance, and a welcoming front-desk presence in a cannabis retail setting.

The position requires a High School diploma, 1+ year retail experience, and the ability to handle a fast-paced environment while maintaining accuracy and professionalism.