Cannabis Dispensary Patient Care Specialist

Renew Cannabis Co.; Forest Park (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Company-paid life insurance

Short-term disability

Employee Assistance Program

Paid time off

Paid holidays

Employee discounts

Job summary

Justice Grown is seeking a Patient Care Advocate to guide customers through their dispensary experience in a fast-paced, regulated setting. You will help customers choose products, log transactions, and maintain compliant records while delivering exceptional service.

The ideal candidate has at least two years in retail or hospitality with cash handling, strong communication skills, and a commitment to teamwork. Flexible schedule includes nights, holidays, and weekends.

Qualifications

• Two or more years of experience in retail or hospitality with cash handling.
• Strong customer-service mindset and communication skills.
• Ability to work in a fast-paced, regulated retail environment.

Responsibilities

• Deliver exceptional customer experiences and guide product selection.
• Process sales transactions in compliance with regulations and maintain accurate documentation.
• Log customers into the patient tracking system and manage records.
• Maintain a safe, clean, and organized dispensary environment.
• Answer phones, respond to voicemails, and take phone orders.

Skills

Retail experience

Cash handling

Customer service

Communication

Teamwork

Tools

Alpine IQ

LeafLogix

MJ Freeway

Veriscan

Microsoft Office

Metrc

Job description

Justice Grown is seeking a Patient Care Advocate to guide customers through their dispensary experience in a fast-paced, regulated setting. You will help customers choose products, log transactions, and maintain compliant records while delivering exceptional service.

The ideal candidate has at least two years in retail or hospitality with cash handling, strong communication skills, and a commitment to teamwork. Flexible schedule includes nights, holidays, and weekends.