Cannabis Dispensary Operations Lead

Verano; Florida; On-site; USD 36,000 - 60,000; Full time

Job summary

Verano Holdings is seeking an experienced retail operations professional in Fernandina Beach, FL to support staff and manage daily customer interactions. The role emphasizes excellent service, staff scheduling, and adherence to regulatory requirements within a cannabis retail environment.

You will work closely with the General Manager, supervise staff, and ensure smooth dispensary operations, including training on POS and inventory systems, while maintaining company culture and records.

Qualifications

• High school degree or GED required.
• Minimum of 1 year as an assistant manager or higher.
• Ability to work well with others and communicate effectively.

Responsibilities

• Support dispensary staff, inventory, and patient/customer relations.
• Interact with customers and patients with exceptional service.
• Respond to inquiries, feedback, and suggestions in a timely manner.
• Build bi-weekly staff schedules and coordinate coverage.
• Walk the floor to assist staff with products, news, and regulations.
• Coach and develop staff; address questions and concerns.
• Delegate tasks to Cannabis Advisors to maintain compliance.
• Collaborate with the General Manager to relay information.

Skills

Customer service

Team leadership

Communication

Job description

Verano Holdings is seeking an experienced retail operations professional in Fernandina Beach, FL to support staff and manage daily customer interactions. The role emphasizes excellent service, staff scheduling, and adherence to regulatory requirements within a cannabis retail environment.

You will work closely with the General Manager, supervise staff, and ensure smooth dispensary operations, including training on POS and inventory systems, while maintaining company culture and records.