Cannabis Dispensary GM & Ops Leader

Verano; Florida; On-site; USD 65,000 - 95,000; Full time

Job summary

Verano Holdings Corp. is seeking a General Manager in Tamarac, FL to lead a Zen Leaf/MÜV dispensary operation. You will oversee cashflow, staffing, scheduling, inventory, and customer relations while aligning with corporate retail standards and regulatory requirements.

The role requires 2+ years in retail/hospitality store management, 21+ years old, and a strong focus on integrity, teamwork, and customer service to drive profitable store performance.

Qualifications

• High school diploma or GED required.
• Minimum 2 years of experience as an Assistant Store Manager or Store Manager in retail or hospitality.
• Must be at least 21 years old.
• Demonstrated integrity and honesty.
• Flexibility to work weekends, regular shifts, and holidays.
• Passion for serving the adult cannabis community.
• Proven ability to manage teams effectively.
• Excellent communication and customer service skills.
• Strong operational skills in a customer‑service environment.
• Ability to handle confidential and sensitive information.

Responsibilities

• Manage dispensary cashflow, staff, schedules, inventory, and customer relations.
• Serve as a role model and resource for staff regarding products, policies, and regulations.
• Coordinate with corporate retail team to ensure accurate information is communicated.
• Drive programs by motivating store teams to meet objectives.
• Plan and delegate tasks to Assistant Dispensary Manager and store teams.
• Communicate operational goals daily and weekly.
• Lead team meetings on location initiatives and changes.
• Create plans for operational efficiency and optimal results.
• Solicit feedback to understand customer needs.
• Provide training, coaching, and development opportunities.
• Assist upset customers with equitable solutions.
• Provide regular inventory, sales, and profitability reports.
• Maintain accurate records of all activities per local laws.
• Assist in interviewing and candidate selection.

Skills

Staff management

Customer service

MS Office

Smartsheet

Team leadership

Scheduling

Integrity

Education

High school diploma or GED

Tools

MS Office Suite

Smartsheet

Job description

Verano Holdings Corp. is seeking a General Manager in Tamarac, FL to lead a Zen Leaf/MÜV dispensary operation. You will oversee cashflow, staffing, scheduling, inventory, and customer relations while aligning with corporate retail standards and regulatory requirements.

The role requires 2+ years in retail/hospitality store management, 21+ years old, and a strong focus on integrity, teamwork, and customer service to drive profitable store performance.