Cannabis Dispensary Experience Specialist

Trulieve; Tampa (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

Trulieve in Tampa is seeking a Dispensary Associate to join the Retail team. The role focuses on guiding customers through their cannabis purchases while educating them on products and effects, ensuring compliance with state regulations and delivering exceptional service.

Play a key part in maintaining inventory, handling cash, and supporting a smooth store operation. Flexible hours with up to 40 hours per week and after-hours opportunities may apply.

Qualifications

• High-school diploma or equivalent and experience in the field or in a similar field.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Any other task(s) as assigned by Management.

Skills

Customer service

Cash handling

Communication

Teamwork

Adaptability

Education

High-school diploma or equivalent

Tools

Computer usage

Job description

Trulieve in Tampa is seeking a Dispensary Associate to join the Retail team. The role focuses on guiding customers through their cannabis purchases while educating them on products and effects, ensuring compliance with state regulations and delivering exceptional service.

Play a key part in maintaining inventory, handling cash, and supporting a smooth store operation. Flexible hours with up to 40 hours per week and after-hours opportunities may apply.