Cannabis Dispensary Specialist - Part-Time

Renew Cannabis Co.; Tucson (AZ); Hybrid; USD 19,000 - 25,000; Part time

Job summary

Trulieve is seeking a part-time Dispensary Associate to guide customers through their cannabis journey, educating them on product benefits and potential side effects while ensuring compliant, high-quality service. You will process orders, maintain a clean workstation, and collaborate with leadership to resolve issues.

The role emphasizes exceptional customer experience, knowledge of products, and adherence to state regulations.

Qualifications

• High-school diploma or equivalent and customer service experience.
• Must be at least 21 years old.
• Experience in retail or customer service is a plus.
• Cash handling experience required.
• Ability to work independently in a dynamic, fast-paced environment.
• Excellent communication skills, both verbal and written.
• Able to interact respectfully with customers and team members.
• Must be able to pass a background check.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Educate customers about cannabis products and their effects.
• Facilitate customer purchases per State regulations while delivering an exceptional experience.
• Process patient orders promptly and accurately.
• Maintain a clean, organized workstation throughout the shift.
• Follow Trulieve Policies and Procedures.
• Collaborate with the leader on duty to enhance the customer experience.
• Assist customers with product or device issues.
• Document customer issues in the customer profile.
• Handle online orders and deliveries when applicable.

Skills

Customer service

Empathy

Patient service

Policy adherence

Order processing

Policies & procedures

Leadership collaboration

Product knowledge

Problem solving

Record keeping

Organization

Education

High school diploma or equivalent

21+ age requirement

Job description

Trulieve is seeking a part-time Dispensary Associate to guide customers through their cannabis journey, educating them on product benefits and potential side effects while ensuring compliant, high-quality service. You will process orders, maintain a clean workstation, and collaborate with leadership to resolve issues.

The role emphasizes exceptional customer experience, knowledge of products, and adherence to state regulations.