Cannabis Retail Experience Specialist (Part Time)

Renew Cannabis Co.; Brooksville (FL); Hybrid; USD 21,000 - 28,000; Part time

Benefits offered by this job

Paid time off

Job summary

Trulieve is seeking a part-time Dispensary Associate to guide customers through cannabis selections, explain products and effects, and process purchases in compliance with state regulations. The role supports a fast-paced retail team and requires strong service and product knowledge.

The position offers up to 25 hours per week, a competitive hourly wage, and benefits. Ideal candidates have a high school diploma, cash handling experience, excellent people skills, and the ability to work evenings,

Qualifications

• High-school diploma or equivalent and experience in the field or in a similar field.
• Must be a minimum of 21 years of age (18+ in CT, PA and WV).
• Prior experience, preferably in retail and/or customer service area is a plus.
• Must have prior cash handling experience.
• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
• Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.
• Must be able to work effectively without supervision and in a team environment.
• Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; confidentiality.
• Able to understand and follow written/oral instructions.
• Must possess a valid driver's license and a clean driving record to fulfill the Delivery Driver role.
• Must be able to pass a comprehensive background record check.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Any other task(s) as assigned by Management.

Skills

Customer service

Cash handling

Communication skills

Teamwork

Retail experience

English proficiency

Education

High school diploma or equivalent

Tools

POS system

Computer basics

Job description

Trulieve is seeking a part-time Dispensary Associate to guide customers through cannabis selections, explain products and effects, and process purchases in compliance with state regulations. The role supports a fast-paced retail team and requires strong service and product knowledge.

The position offers up to 25 hours per week, a competitive hourly wage, and benefits. Ideal candidates have a high school diploma, cash handling experience, excellent people skills, and the ability to work evenings,