Cannabis Dispensary Experience Specialist

Battle Green; Ohio; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

Paid Time Off

Relaxed/Casual Dress Code

Life Insurance

Short & Long Term Disability

Employee Assistance Program

Company Discount

Job summary

Battle Green in Parma, OH is seeking a Dispensary Agent to deliver warm customer service, provide educational guidance on cannabis products, and assist with patient records as needed.

You will greet customers, help them understand product options, process transactions at the POS, and stay compliant with state regulations while maintaining a clean storefront. This full-time role requires 21+ and ability to lift up to 30 pounds. Benefits include medical, dental, vision, and PTO.

Qualifications

• 1-2 years of retail or hospitality (customer-facing) experience.
• Must be 21 years of age and able to register as a cannabis agent with the state.
• Capable of lifting up to 30 pounds unassisted and stand/walk long hours.

Responsibilities

• Greet customers and patients with a smile and positive attitude.
• Assist customers and patients navigate cannabis education journey.
• Build lasting relationships with regular customers to promote store visits.
• Process transactions at the POS and ensure METRC updates.
• Maintain a clean, organized workstation and storefront.
• Understand and apply compliance regulations as required by local/state laws.

Skills

Customer service

Retail experience

Team collaboration

Education

High School Diploma or equivalent

Tools

METRC

POS system

Office suite

Job description

Battle Green in Parma, OH is seeking a Dispensary Agent to deliver warm customer service, provide educational guidance on cannabis products, and assist with patient records as needed.

You will greet customers, help them understand product options, process transactions at the POS, and stay compliant with state regulations while maintaining a clean storefront. This full-time role requires 21+ and ability to lift up to 30 pounds. Benefits include medical, dental, vision, and PTO.