Cannabis Dispensary Associate — Flexible Part-Time

Renew Cannabis Co.; Gainesville (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

Trulieve in Gainesville, FL is hiring a part-time Dispensary Associate to guide customers through their cannabis journey, educate on products, and ensure a smooth purchase experience while complying with state regulations. You’ll deliver exceptional service, manage patient orders, and maintain a clean, stocked workstation.

The role requires strong communication, cash handling, and the ability to work evenings and weekends.

Qualifications

• High-school diploma or equivalent and experience in the field or in a similar field.
• Must be a minimum of 21 years of age (or 18+ in CT, PA and WV).
• Prior retail and/or customer service experience is a plus.
• Must have prior cash handling experience.
• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
• Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.
• Must be able to work effectively without supervision and in a team environment.
• Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff.
• Able to understand and follow written/oral instructions.
• Ability to interact with customers and team members respectfully and politely.
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment, and follow safety procedures.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards and product knowledge.
• Assist Managers and Shift Supervisors with returns according to policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work with the leader on duty to enhance the customer experience.
• Assist customers with product or device issues.
• Work with leadership to find solutions to customer issues.
• Document customer issues and concerns on the profile.
• Maintain a clean and well-stocked workstation throughout the shift.

Skills

Customer service

Cash handling

Communication

Teamwork

Retail experience

English proficiency

Independent work

Professionalism

Education

High school diploma or equivalent

Job description

Trulieve in Gainesville, FL is hiring a part-time Dispensary Associate to guide customers through their cannabis journey, educate on products, and ensure a smooth purchase experience while complying with state regulations. You’ll deliver exceptional service, manage patient orders, and maintain a clean, stocked workstation.

The role requires strong communication, cash handling, and the ability to work evenings and weekends.