Cannabis Dispensary Associate — Flexible Hours & PTO

Ascend Wellness Holdings (CSE: AAWH.U / OTCQX:AAWH); Scranton (Lackawanna County); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Two weeks PTO for full-time staff

Swag

Flexible schedules

Résumé du poste

Ascend Wellness Holdings, Inc. in Scranton is seeking a Full-Time Dispensary Associate to guide customers through the cannabis purchasing experience, provide informed product recommendations, and maintain accuracy in a fast-paced retail environment.

The role requires flexibility for 30-40 hours per week, with weekday and weekend shifts. Responsibilities include delivering exceptional customer service, keeping the sales floor current, fulfilling orders, and staying compliant with state/local

Qualifications

• Must be at least 21 years of age.
• High school diploma or GED.
• Retail experience preferred; cannabis retail experience a plus.
• Exceptional customer service skills.
• Knowledge of basic computer operations.

Responsabilités

• Deliver best-in-class customer experience while maintaining operational integrity and compliance throughout the store.
• Guide customers through sales transactions while offering advice and knowledge as needed or requested.
• Ensure the sales floor is stocked, displays and menus are up-to-date and accurate, and the store is well maintained.
• Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick up.
• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures.
• Continuously develop product knowledge to offer customers the most up-to-date information and advice.
• Respond to customer inquiries in store, online, and over the phone.
• Accurately use and maintain the point of sale (POS) system in person and over the phone.
• Accurate cash handling, customer cart management, and ringing of customer transactions.
• Accurate and timely data entry of customer information.
• Strive to achieve team and individual performance goals.
• Verify proper paperwork, documentation, and required identification for customers.
• Execute inventory, visual merchandising, marketing, customer service, or other in-store operations as directed by Store Leadership.
• Report any observed inconsistencies or hazards to Store Leadership.
• Maintain a clean, organized, safe and inviting store environment.
• Complete store opening and closing checklists.

Connaissances

Customer service

Team player

Retail experience

Cannabis retail experience

Basic computer skills

POS software

Positive attitude

Strong work ethic

Outils

POS software

Description du poste

Ascend Wellness Holdings, Inc. in Scranton is seeking a Full-Time Dispensary Associate to guide customers through the cannabis purchasing experience, provide informed product recommendations, and maintain accuracy in a fast-paced retail environment.

The role requires flexibility for 30-40 hours per week, with weekday and weekend shifts. Responsibilities include delivering exceptional customer service, keeping the sales floor current, fulfilling orders, and staying compliant with state/local