Cannabis Dispensary Associate — Evenings & Weekends

vireohealth; Moorhead (MN); Presencial; USD 23 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive union benefits

Resumo da oferta

Vireo Health in Moorhead, MN is seeking a Customer Service oriented team member to support the dispensary process for medical cannabis. You will assist patients and caregivers, help with the dispensation workflow, verify orders, and maintain accurate records.

The role requires a high school diploma and 1–3 years of retail experience, strong communication, and the ability to multitask in a fast-paced environment.

Qualificações

• High school diploma and 1-3 years' experience in a retail environment.
• Proficiency with MS Office required
• Experience working in a fast-paced retail setting is preferred
• Excellent communication skills, verbal and written
• Ability to work in a team environment, as well as independently
• Ability to handle multiple tasks simultaneously
• Ability to work in a fast-paced environment
• Adaptable to change in the work environment
• Must be able to stand for long periods
• Flexible availability including but not limited to weekends and evenings

Responsabilidades

• Maintain patient medication safety and protect confidential information
• Assist customers with all aspects of preparing, setting up, and finalizing the dispensation process for medication as regulated by the office of medical cannabis
• Completes CPC operational requirements by maintaining an organized workflow, verifying preparation, and labeling of medications, verifying order entries and charges
• Utilizes computer systems for daily operations such as patient communication, refill orders, making appointments and home deliveries; input of patient and provider data in seed-to-sale software
• Maintains cash register and accountability for assigned drawer; completes opening/closing procedures
• Ensures compliance with state laws and regulations and provides oversight for dispensary compliance under licensed pharmacist supervision
• Participates in recordkeeping and reporting necessary for State Compliance
• Attends staff meetings and continuing education as directed
• Maintains a safe and clean working environment and adheres to infection-control standards
• Assists patients and caregivers through the dispensary process/experience
• Educates patients on proper use and storage of medical cannabis medications
• Follows the Green Goods customer service model
• Works with supervisors to set and achieve goals
• Completes opening/closing procedures
• Responds to patient communications across platforms
• Troubleshoots to resolve patient issues regarding cannabis products

Conhecimentos

Customer service

Communication

Teamwork

Multitasking

Retail experience

Formação académica

High school diploma

Ferramentas

MS Office

Seed-to-sale software

Descrição da oferta de emprego

Vireo Health in Moorhead, MN is seeking a Customer Service oriented team member to support the dispensary process for medical cannabis. You will assist patients and caregivers, help with the dispensation workflow, verify orders, and maintain accurate records.

The role requires a high school diploma and 1–3 years of retail experience, strong communication, and the ability to multitask in a fast-paced environment.