Cannabis Dispensary Budtender & Customer Experience Pro

Terrabis; Plainfield (IL); On-site; USD 19,000 - 28,000; Full time

Job summary

Terrabis is seeking an experienced Budtender to join our cannabis dispensary team in Illinois. You will provide exceptional customer service, assist with product selection, and ensure compliance with state and federal regulations.

Key responsibilities include greeting customers, educating them on products, processing transactions via POS, and maintaining a clean, organized store. Flexibility to work evenings, weekends, and holidays is required, with prior cannabis industry experience preferred.

Qualifications

• High school diploma or equivalent.
• Knowledge of cannabis strains, products, and consumption methods.
• Experience in retail sales and customer service.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask.
• Basic math skills and proficiency in using a POS system.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Prior experience in the cannabis industry.
• Knowledge of state and federal cannabis regulations.
• Experience with METRC and other cannabis tracking systems.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Educate customers on cannabis products, including strains, edibles, concentrates, and topicals.
• Process customer transactions accurately using the POS system.
• Maintain a clean and organized dispensary, including product displays, shelves, and inventory.
• Monitor inventory levels and restock products as needed.
• Follow all state and federal regulations related to cannabis sales and consumption.
• Maintain knowledge of current cannabis industry trends and products.
• Attend training sessions and keep up to date on industry developments.
• Respond to customer inquiries and complaints in a timely and professional manner.
• Perform other duties as assigned.

Skills

Customer service

Communication

Retail sales

Multitasking

POS system

Education

High school diploma

Tools

METRC

Job description

Terrabis is seeking an experienced Budtender to join our cannabis dispensary team in Illinois. You will provide exceptional customer service, assist with product selection, and ensure compliance with state and federal regulations.

Key responsibilities include greeting customers, educating them on products, processing transactions via POS, and maintaining a clean, organized store. Flexibility to work evenings, weekends, and holidays is required, with prior cannabis industry experience preferred.