Cannabis Budtender — Expert Customer Experience

ayrwellness; Wilmington (DE); On-site; USD 32,000 - 42,000; Full time

Job summary

Ayr Wellness is seeking a Budtender in Wilmington, DE to deliver an extraordinary customer experience through knowledgeable product guidance and friendly service. You will help customers navigate Premium Cannabis products and uphold store standards.

The role emphasizes a customer-first approach, compliance with state regulations, and teamwork with the store staff. 21+ years old, background checks, and availability for nights/weekends are required.

Qualifications

• Must be at least 21 years old.
• Pass background checks as required by state cannabis agency.
• Availability to work retail schedule that includes nights and weekends.
• Prior customer service experience in hospitality, pharmacy, customer services, or retail environment.
• Must stay current and adhere to all policies and regulations of the state cannabis agency.

Responsibilities

• Provides knowledge, guidance, and a personalized experience to each customer by explaining the potential benefits of the Premium Cannabis products offered.
• Ensures customer questions or concerns are resolved quickly and completely; communicate to management as needed.
• Accountable for receiving, coordinating, and fulfilling customer orders using the POS and inventory tracking systems while complying with policies.
• Adapts to varied sales volume, keeps the dispensary stocked, clean, tidy, and operating smoothly with a customer-first focus.
• Meets/exceeds day-to-day sales targets through tailored product suggestions and team collaboration.
• Assist management in ensuring procedures reflect regulatory and compliance standards.
• Foster a positive work environment and curiosity for all things cannabis.
• Take pride in the store appearance, keeping restrooms and guest areas clean and safe.

Skills

Customer Obsessed

Adaptable

Learning on the Fly

Education

High School Diploma

Job description

Ayr Wellness is seeking a Budtender in Wilmington, DE to deliver an extraordinary customer experience through knowledgeable product guidance and friendly service. You will help customers navigate Premium Cannabis products and uphold store standards.

The role emphasizes a customer-first approach, compliance with state regulations, and teamwork with the store staff. 21+ years old, background checks, and availability for nights/weekends are required.